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2,578 Reviews of Jim Ellis Chevrolet - Service Center
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April 04, 2018
Awesome My experience was awesome. The staff was friendly and knowledgeable. I was notified when my vehicle was ready to be picked up and I also received a ca My experience was awesome. The staff was friendly and knowledgeable. I was notified when my vehicle was ready to be picked up and I also received a call from the manager checking on my vehicle. Great customer service! More
by cpoythress
Verified CustomerEmployees Worked With
Brandon Colon
Helpful April 04, 2018
Service Department I only come to Jim Ellis Chevrolet for any service to my vehicle. Each time I arrive, I am professionally greeted. Everyone whom I have encountered is I only come to Jim Ellis Chevrolet for any service to my vehicle. Each time I arrive, I am professionally greeted. Everyone whom I have encountered is Amazing especially two people Rosetta Merritt, and Aramis Frazier. Excellent Staffing. More
by ERENA G
Employees Worked With
Rosetta Merritt: Cashier, Aramis Frazier
April 04, 2018
Always do what is best for your vehicle at a fair price. It was time for regular maintenance so I made the appointment with the operator and the time suited me and it was a effortless experience. It was time for regular maintenance so I made the appointment with the operator and the time suited me and it was a effortless experience. More
by RON.SHOOK
Employees Worked With
Tom
April 04, 2018
Awesome service The lady on the phone not as knowledgeable about my needs, but the guy that works with me when I get there is spot on! The lady on the phone not as knowledgeable about my needs, but the guy that works with me when I get there is spot on! More
by Ag0g0girl
Employees Worked With
Thomas Pruitt
April 04, 2018
long wait. No status I took my car in for a 7:00 am appointment. At 1:00 pm they had not even looked at my car. I requested a status and the service advisor had none. I I took my car in for a 7:00 am appointment. At 1:00 pm they had not even looked at my car. I requested a status and the service advisor had none. I asked him to get one and call me back. At 2:00 pm I called again and he still had no status. I asked to speak to the service manager and he was unavailable. I ask to speak to the general manager and he was unavailable. I ask to make an appointment to see the general manager and was told I had to fill a form out on line. I went and got my car and took it to a different dealer. More
by LAURENCESTARR
Employees Worked With
unkn
April 04, 2018
Fast and honest I've always had good experiences with Jim Ellis associates whether it's basic maintenance or warranty work. I usually do night drops and someone will I've always had good experiences with Jim Ellis associates whether it's basic maintenance or warranty work. I usually do night drops and someone will call me by 7:30 AM so they can move me through ASAP. And they've never pushed any services on me. More
by DAVIDJD5
Employees Worked With
Robert Sigman
April 04, 2018
Pretty good service team Service is great when dealing with Brandon Colon, Vladimir, and James Williams. They truly want the best for their clients and will go above and beyon Service is great when dealing with Brandon Colon, Vladimir, and James Williams. They truly want the best for their clients and will go above and beyond to ensure you’re getting the better deal financially. More
by VRICHARDSON1988
April 04, 2018
Fast and easy service I brought my Corvette by on Saturday March 23rd to have a part that was broken under the hood, Vladimir looked at it and called the Corvette tech to l I brought my Corvette by on Saturday March 23rd to have a part that was broken under the hood, Vladimir looked at it and called the Corvette tech to look at the problem. I was told they would order the parts to fix the problem and that it would take about a week for the parts to come. Vladimir called me on Friday March 30th. and informed me the parts were in and we scheduled an appointment for 7:00 am Monday April 2nd., when I arrived they took my car in the repair center and performed the necessary work. Everything was done and I was on the road by 9:00 am. The only upsetting part of the entire process was when the Corvette tech looked at the problem on March 23rd. and told me I did not need to replace the broken parts but I could go home and super glue the broken parts together. More
by Larry V.
Employees Worked With
April 04, 2018
I hate dealing with this dealership Incredibly overpriced, slow, etc. I had a recall happen to my car and they had my car for an entire month. Every time I go to them they overcharge for Incredibly overpriced, slow, etc. I had a recall happen to my car and they had my car for an entire month. Every time I go to them they overcharge for everything. Then send emails for MONTHS. just awful More
by RACHELGBLANTON
April 04, 2018
BEST EV SERVICE AROUND JIM ELLIS CHEVROLET REALLY UNDERSTANDS THE NEW EV VEHICLES. WOULDNT TAKE MY VOLT ANYWHERE ELSE. THE EMPLOYEES REALLY UNDERSTAND AND EMBRACE THE NEW EV JIM ELLIS CHEVROLET REALLY UNDERSTANDS THE NEW EV VEHICLES. WOULDNT TAKE MY VOLT ANYWHERE ELSE. THE EMPLOYEES REALLY UNDERSTAND AND EMBRACE THE NEW EV VEHICLES. More
by erikj0
Employees Worked With
