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Jim Ellis Chevrolet - Service Center

Atlanta, GA

4.4
2,614 Reviews

2,614 Reviews of Jim Ellis Chevrolet - Service Center

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July 15, 2024

I cant thank Dave enough for the help is been able to give me getting my truck repaired. Him and his team are by far the best service department around More

by charlesmbarney
Recommend Dealer
Yes
Employees Worked With
David Theriault
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Jim Ellis Chevrolet responded

Thank you so much, Charles, for your excellent review! We are so glad that David had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jim Ellis Chevrolet to be positive. Please don't hesitate to reach out if you need anything else. Expect the Best! Service Manager Mr. David Theriault

Jul 16, 2024 -

Jim Ellis Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2024

Great place to buy a car. Been buying cars from Jim Ellis for over three decades More

by djviness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kalo Brantley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Stephenson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2024 -

Jim Ellis Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

June 28, 2024

I sent my vehicle in for service and to have a diagnostic done on an issue I had been having. The issue that the diagnostic was done on was not fixed properly as of today it is happening again. I did not rec More

by williamsonly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicolas Caicedo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

June 28, 2024

Something is still loose on my truck been at the shop 3 times all ready More

by stacymooreb.sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Jim Ellis Chevrolet responded

We appreciate your honest feedback, as we are always looking for ways to improve. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (770) 457-8211 so we can work towards a resolution. We look forward to hearing from you.

June 24, 2024

Everyone I dealt with at the dealership especially Leland Sims was very courteous and helpful and not pushy in any way. I have not purchased very many cars from a dealership and was a bit apprehensive about More

by motopilot
Recommend Dealer
Yes
Employees Worked With
Leland Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franchely Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Jim Ellis Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Expect the Best! Service Manager Mr. David Theriault

June 24, 2024

They were fast and friendly. They worked hard to fix the problems with my truck. More

by jonathan.sears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loan Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Jim Ellis Chevrolet responded

Jonathan, Thank you for the kind words for our service department! We look forward to sharing your compliments with Loan. Please don't hesitate to let us know if we can be of further assistance. Expect the Best! Service Manager Mr. David Theriault

June 23, 2024

Vladimir always goes beyond to get what I need, he’s the main reason why I purchased another vehicle from that dealership, I just can’t imagine serving my vehicle elsewhere with the expertise and kindness f More

by J. Alfredo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vladimir Kochubey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Jim Ellis Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Vladimir met your expectations. Thank you for choosing Jim Ellis Chevrolet, we look forward to having you as a valued customer for many years to come! Expect the Best! Service Manager Mr. David Theriault

June 15, 2024

Ratanza as always was awesome to work with. She as my services provider made sure the job to my car was done kept me up to date on everything and most important, saved me money. She is friend More

by MSHUMPERT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elise Schaaf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Retanza Grier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

June 13, 2024

The Service Manager was very helpful and was the only positive encounter that I had. More

by korysutter3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Retanza Grier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2024 -

Jim Ellis Chevrolet responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

June 09, 2024

Brian reminded me to use my service plans before I reached the warranty deadline. It saved me a lot of money. More

by DESOREMATHIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Jim Ellis Chevrolet responded

Thanks for sharing your thoughts about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

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