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Jim Ellis Ford Sandy Springs
Atlanta, GA
381 Reviews
Jim Ellis Ford Sandy Springs is an automotive dealership that sells new and pre-owned vehicles; and that offers vehicle maintenance services and Ford parts sales. The dealership was acquired in 2021 by the member of the Jim Ellis Automotive family—an automotive group comprising 20 dealerships and 17 brands. It marked the first dealership in the automotive group to be located in the Sandy Springs area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 381 reviews
Helpful June 08, 2021
Got me the exact car i was interested in with barely any hassle I’m very pleased . Was given great rebates and incentives as well Jim Ellis really took care of me. hassle I’m very pleased . Was given great rebates and incentives as well Jim Ellis really took care of me. More
by TAT
June 08, 2021
Great buying experience too many words is 25But I did Great buying experience too many words is 25 But I did like the whole time I was at the dealership buying my new Ford Explorer Great buying experience too many words is 25 But I did like the whole time I was at the dealership buying my new Ford Explorer More
by Tp6925powell
Employees Worked With
Giovanni Montes
June 01, 2021
Very good experience. No high pressure put on us to make a decision. Farrah Nawar answered all our questions and was very helpful. We've had high pressure experiences with other dealers. This dealer was a a decision. Farrah Nawar answered all our questions and was very helpful. We've had high pressure experiences with other dealers. This dealer was a breathe of fresh air. More
by Carter B
Employees Worked With
Farrah Nawar
May 21, 2021
I love Jim Ellis Sandy Springs because of their excellent customer service, and quality service. Bryson was very attentive and kept me informed of the progress of my car’s service. He was able to assist me w customer service, and quality service. Bryson was very attentive and kept me informed of the progress of my car’s service. He was able to assist me with the additional services my car needed. The complimentary car wash is awesome! 😊🌻🎉 More
by ellapatrick
Employees Worked With
Denise, Bryson Paulding
May 20, 2021
Great vehicle (Ford Ranger), Great Internet Price, Great Sales person (Ezequiel Rik), Great Service after the sale (Bryson Paulding)! Service department quickly addressed a concern and and had me on back o Sales person (Ezequiel Rik), Great Service after the sale (Bryson Paulding)! Service department quickly addressed a concern and and had me on back on the road in 15 mins. More
by Bones
Employees Worked With
Ezequiel Rik - 5 Stars, Bryson Paulding
May 20, 2021
Overall our experience was very good. Our sales person was Excellent. it took a little longer than expected to sign all the paperwork (not due to financial manager or sales person). was Excellent. it took a little longer than expected to sign all the paperwork (not due to financial manager or sales person). More
by Silly Putty
May 18, 2021
The waiting room is very unpleasant. They had a cleaning staff in here, talking loudly, moving the vacuum cord over my head multiple times, required me to move my feet, etc. Really - in the middle of a bus staff in here, talking loudly, moving the vacuum cord over my head multiple times, required me to move my feet, etc. Really - in the middle of a business day? I was treated to the smell of the vacuum cleaner (kicked up) dust and the sound of the mop bucket squeegee. Yes they wet mopped the floor with people in the room. Very unprofessional. I left the room to complain but nothing was done. I think I can find a more comfortable service center to get an oil change at. I certainly don't need to pay dealership prices when they have so little respect for people trying to work and or read a book. More
by Lori
Employees Worked With
Bryson Paulding
May 16, 2021
Once they made the appointment for the correct day...the service was great. They do get a bit busy and so would recommend taking work while waiting. service was great. They do get a bit busy and so would recommend taking work while waiting. More
by julie
Employees Worked With
April 26, 2021
Top notch dealership!Took F150 in for recalls and Top notch dealership! Took F150 in for recalls and service department was extremely helpful and courteous. I requested additional services for the t Top notch dealership! Took F150 in for recalls and service department was extremely helpful and courteous. I requested additional services for the truck and a full detail. Great customer service, excellent job on detail, respectful handling of personal property in vehicle. I look forward to returning here for future services. More
by Shawn
Employees Worked With
Keven Craig
