Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,615 reviews
April 14, 2025
Always consistent and always accommodating it with scheduling our appointments, dates and times. Great opportunity and ability to text for updates regarding the car's completion of service as well as scheduling our appointments, dates and times. Great opportunity and ability to text for updates regarding the car's completion of service as well as booking the appointment. Would strongly recommend this customer service shop and the team that works there. Will consistently keep going with our cars because of the customer service and care. More
by patricktansor
Verified Customer
April 14, 2025
My niece was driving my car to Illinois and it broke down in Georgia. Phil Joyce took care of us in a most excellent way! The car is now home in Illinois! Thank you Phil and Jim Ellis Kia! in Georgia. Phil Joyce took care of us in a most excellent way! The car is now home in Illinois! Thank you Phil and Jim Ellis Kia! More
by JHill
Employees Worked With
April 13, 2025
Mackenzie was so professional, patient and knowledgeable! The other staff were helpful, friendly and supportive as well. The other staff were helpful, friendly and supportive as well. More
by Lisa O.
April 11, 2025
Christian set us up! 25' Kia Telluride SX Prestige X-Line is more than a dream, he took care us 100% from start to finish. Highly recommended, go to him for all your deal 25' Kia Telluride SX Prestige X-Line is more than a dream, he took care us 100% from start to finish. Highly recommended, go to him for all your dealership needs. He's the very best! More
by Creme
April 09, 2025
Eddie T was so helpful! He made my car buying experience such a smooth and easy process! He went over all the vehicles functions and set everything up with me before I left He made my car buying experience such a smooth and easy process! He went over all the vehicles functions and set everything up with me before I left the dealership. More
by Lucratia Mueller
April 08, 2025
Service was completed in a very timely manner. As usual, the customer service I received was top notch. I drive 45 miles 1 way (1 hour, 10 min) to have my car serviced at Jim Ellis Kia of Kennesaw As usual, the customer service I received was top notch. I drive 45 miles 1 way (1 hour, 10 min) to have my car serviced at Jim Ellis Kia of Kennesaw even though there is a Kia dealership 5 miles from my home. I have been pleased from the day I purchased my 2024 Sportage SX Prestige. More
by Vickihaley1013
April 08, 2025
Everyone was very friendly. I DID NOT like the AI assistant. I could not get through to the service department. It hung up on me at least 6 times. I ended up having to call the I DID NOT like the AI assistant. I could not get through to the service department. It hung up on me at least 6 times. I ended up having to call the parts department. More
by Jtickner
Employees Worked With
Kristian
April 06, 2025
They were very kind and eager to help me figure out what was going on with my Kia. The issue was resolved! Very nice people, they will take care of you. was going on with my Kia. The issue was resolved! Very nice people, they will take care of you. More
by breanamitchell
April 05, 2025
Service was completed in a timely manner and finished at the time it was promised. Wish they were more competent with other service centers when it comes to pricing the time it was promised. Wish they were more competent with other service centers when it comes to pricing More
by Dee
Employees Worked With
Unknown
