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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,551 reviews
July 13, 2023
A good deal on my new new Kia we found the color we weren't able expecting. weren't able expecting. More
by Lucky1165
Verified Customer
July 13, 2023
The reason I come to Kia dealership is Dianna Bell’s exceptional customer service. Her experience and knowledge with my car’s service is exceptional. She cares about her customers and makes sure I’m s exceptional customer service. Her experience and knowledge with my car’s service is exceptional. She cares about her customers and makes sure I’m satisfied with the service. More
by LEAMAC1965
Employees Worked With
Diana Bell
July 13, 2023
Great service. Got the service done quicker than promised. Car was cleaned and delivered to the front parking Got the service done quicker than promised. Car was cleaned and delivered to the front parking More
by mretz
Employees Worked With
July 12, 2023
Terrible service! They kept my car well over expected diagnostic of check engine light. After receiving my car once fixed the engine light came back on for misfiring w They kept my car well over expected diagnostic of check engine light. After receiving my car once fixed the engine light came back on for misfiring which one of rhe the things they did was spark plugs. I took car back and micheal theses cars do that but I paid for the service so i left car to be fix. Once i picked it up engine light comes on again for samething so i take car back. This time they kepr my car a month with no communication beside it hasnt go to. I went in person and Michael was very rude stating he's tired of me and then technician comes hollering and yelling he's had cars 9 and 12 months, what makes me think im special. They proceeded to not only fix my car but also no refund nor loaner with such long period without car. More
by Kvass
Employees Worked With
Michael Garrabrant
July 11, 2023
Everyone at the Kennesaw dealership is very friendly and helpful . They got me out in no time when I came in for the latest recall. I like the video from the tech that lets you know what’s happening with yo helpful . They got me out in no time when I came in for the latest recall. I like the video from the tech that lets you know what’s happening with your car. More
by jdymatt
July 11, 2023
The team makes you feel welcomed and happy to be there from the minute you pull in the driveway. Mark has now been my advisor twice and I will request him every time. from the minute you pull in the driveway. Mark has now been my advisor twice and I will request him every time. More
by LISA_ROMELL
Employees Worked With
July 11, 2023
Every one at jim Ellis Kia was great, and the advisor kept me informed through out the day kept me informed through out the day More
by codyw1
Employees Worked With
July 10, 2023
Alfredo Ospina was so pleasant. He explained every aspect of purchasing the vehicle. Great knowledge and expertise in customer service. He explained every aspect of purchasing the vehicle. Great knowledge and expertise in customer service. More
by PC
July 10, 2023
They are professional and efficient , very customer service oriented. I bought my car there and have it serviced there, and I drive from Rockmart. service oriented. I bought my car there and have it serviced there, and I drive from Rockmart. More
by TTANKARD1
Employees Worked With
