Jim Ellis Kia of Kennesaw

The team at Jim Ellis Kia of Kennesaw truly exceeded my expectations! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. My sales person was Mackenzie Florence, and wow, expectations! From the moment I stepped onto the lot, I was greeted with warmth and professionalism. My sales person was Mackenzie Florence, and wow, her knowledge of the vehicles and her genuine enthusiasm made the entire buying process a breeze. She listened to my needs and found the perfect car for me (keep in mind I’am a very picky person and will ask a million questions) she listened patiently and answered all the questions I had. The dealership itself is immaculate and well-organized. The entire staff was friendly and accommodating. I highly recommend Mackenzie and Jim Ellis Kia of Kennesaw to anyone in search of a seamless car-buying experience. Five stars all the way. I will definitely come back to them if I need another car. Everyone worked super hard to get my the best deal possible, and I can say that they did not disappoint. More

Always excellent service. Always excellent service, ready when promised and overall the staff is very friendly. Always excellent service, ready when promised and overall the staff is very friendly. More

KIA did a good inspection and scheduled routine service on my Sedona. Will return for future service. on my Sedona. Will return for future service. More

Eddie is the absolute best! He turned around what could have been the worst dealership experience in my life. Eddie bent over backwards to try and correct what the GM did to me He turned around what could have been the worst dealership experience in my life. Eddie bent over backwards to try and correct what the GM did to me and my family. The only way I would go back to Jim Ellis is if I knew I would have Eddie in my corner. More

I really enjoy going to Jim Ellis Kia in Kennesaw, a young lady handled my car's service, she wasvery professional and came across like she was a manager based on how she handled the interaction. Also, young lady handled my car's service, she wasvery professional and came across like she was a manager based on how she handled the interaction. Also, on a side note Jack sold me me Sorrento, i also prefer to work with him! More

Came to buy a car I’d seen on the internet. Wasn’t interested in financing or add ons. Easy in easy out was my plan. Deal done in a couple hours and on my way home. The way car buying should be Wasn’t interested in financing or add ons. Easy in easy out was my plan. Deal done in a couple hours and on my way home. The way car buying should be. More

The dealership for me in quickly for a recall I waited months for. The service rep Phil was courteous and prompt in greeting me and kept me informed of the progress. months for. The service rep Phil was courteous and prompt in greeting me and kept me informed of the progress. More

Too expensive service, burns a big hole in the pocket. I agree that car dealers make a lot of money by selling parts and through servicing but this is outrageous. I was presented with a recommendation tha I agree that car dealers make a lot of money by selling parts and through servicing but this is outrageous. I was presented with a recommendation that could have costed me more than 2000 USD for a 2022 KIA SOUL. still I end up paying more than 500 USD by choosing top recommendations only. Not sure what kind of diagnostics make this expensive recommendations More

Very good dealership with excellent staff. our salesman Jack Stricklin was amazingly good! Went way beyond normal sales skills to help us in a most personal and informative way. Katherine Hel our salesman Jack Stricklin was amazingly good! Went way beyond normal sales skills to help us in a most personal and informative way. Katherine Helms was also most helpful and personable Sales Manager. We love our new Sportage! More

Had a great experience buying my Sorento from Christian. The timing aligned perfectly thanks to efforts made on his end. We were looking at a Sorento X Line Prestige in Wolf Grey but weren't ready that da The timing aligned perfectly thanks to efforts made on his end. We were looking at a Sorento X Line Prestige in Wolf Grey but weren't ready that day to purchase so we let him know we would be back. Two weeks later we received a call from him while we were out and about that they just put out a preowned (loaner) Sorento that was the exact trim level and color we wanted. We came in and were able to buy the exact car I wanted and with a discount since it was a preowned vehicle. It was very nice that he not only remembered us but everything we wanted and was able to secure it for us. I initially was interested in Kia after having terrible experiences with the service department for my Volvo. Knowing this, Christian introduced me to their service manager. I'm hoping to have a great experience with their service department as I've heard good things about Kia's service. It was nice that Christian is working to bridge that gap rather than just secure the sale and move on like I experienced with Volvo. More