Back

Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
Contact Dealership

1221 Auto Park Drive

Kennesaw, GA

30144

Directions

By Type

Showing 6,615 reviews

February 05, 2025

This dealership has been a pleasure. They are always ready for me at the time of my appointment, and the work is done in a timely manner. The waiting room is comfortable, and I appreciat More

by dsera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Lambert
Feb 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Dsera, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 04, 2025

Mallory Crabb is absolutely wonderful. She was professional, knowledgeable, and a pleasure to work with. The work itself was professional and I have no issues at all recommending Jim El More

by chrystle1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Crabb
Feb 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Chrystle1210, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

February 04, 2025

They are truly amazing! They listen to you and try to help you as much as they can. More

by RAYNESILVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavoghn Curry, Sheldon Carter, Rich Spaulding
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Raynesilva, thank you for your kind words and congratulations on your new vehicle! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 04, 2025

Mark is always there when I need him Always knowledgeable any question. Ps a great personality More

by TOBIERUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zeljka (Zee) Caradine
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for the great 4-star rating, Tobierussell! If there is anything we can do to turn it into a 5-star rating, I hope you'll let us know. Again, thank you for taking the time to let us know how we're doing. Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 04, 2025

Mark it’s the best thing that happened after sliced bread! Everything at this Kia dealership was amazing! Thank you so much! More

by mariolveira8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Mariolveira8! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

February 04, 2025

Fantastic service- I went in looking for something very specific and walked away happy, with a new car, and very satisfied. Great team of people. More

by CARLYELIZSHAW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zak Benabdesselam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Carlyelizshaw, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for the positive feedback, and we hope that you have a great day!

February 04, 2025

Phil was amazing! had a great experience. Looking forward to the next time I need to bring my vehicle in More

by muwwakkil.shomari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Jim Ellis Kia of Kennesaw responded

That's great to hear,Muwwakkil.shomari! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! Safe travels!

February 04, 2025

I delt with smart and helpful people in a pleasant building, good work, good ending More

by jwscholter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Spaulding
Feb 10, 2025 -

Jim Ellis Kia of Kennesaw responded

Jwscholter, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

February 03, 2025

This was second time for the same issue. Service was great & repaired in one day. More

by PBROCK58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 03, 2025

Made me feel very welcomed, I didn’t feel rushed, and felt good about my car. More

by ALICIALTIBBALS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sheldon Carter
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Your comments keep us motivated and working hard for all our guests, Alicialtibbals! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

...
27
...