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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,615 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,615 reviews

February 01, 2025

Always prompt, welcoming and fast. Complete the work in the time they say they will. More

by kszekes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Kszekes! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 31, 2025

Christian was very helpful, respectful, professional, and guided me through every process. Thank you Chris. More

by Ale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo, Lavoghn Curry
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Ale, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 31, 2025

I’ve used this amazing dealership before and will continue to use the for all my new vehicles!! More

by Tearra Cannon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Awolusi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonardo Landeo
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

We work hard to stand out among the rest, Tearra Cannon! Thanks for taking the time to share your rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 31, 2025

My mother and I recently visited Jim Ellis Kia in search of a vehicle, and we were warmly greeted by Christian. He was incredibly polite, professional, and took the time to answer all of our questions thoro More

by Gabby Haedo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Gabby Haedo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

January 31, 2025

Mckenzie was amazing very helpful. Very knowledgeable.. The dealership was very clean. Nice people too More

by tricia.cook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

Tricia.cook, thank you for writing this fantastic review and giving our dealership such a high star rating! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 31, 2025

Everyone at Jim Ellis goes above and beyond to make your experience as great as it can possibly be More

by Cherie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Billings
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

Cherie, thank you for writing this fantastic review and giving our dealership such a high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 31, 2025

My experience at Jim Ellis Kia was absolutely above my expectations. Zack my salesman to Micheal the General Manger they worked to get me a car that I absolutely love. Bryson in finance went over everyth More

by alyagator620
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Perdersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Benabdesselam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal the GM was so kind and helpful with me as well.
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Alyagator620! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

January 31, 2025

The car had damage that was “fixed” but then again peeled off again the next day. I received no response when I reached out. I wasn’t pleased with the manager and the “deal” I received. I wasn’t pleased orig More

by SHANNON.MCDONNELL
Recommend Dealer
No
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Jim Ellis Kia of Kennesaw responded

Shannon.mcdonnell, thank you for leaving feedback about your experience with our team at Jim Ellis Kia of Kennesaw. We take every review seriously and work tirelessly to provide great service and value to our customers. We take our customers’ comments seriously so we hope that you’ll give us a call at (404) 445-2636 so we can understand exactly what went wrong and do our best to try and resolve this matter to the best of our ability.

January 30, 2025

Great experience! ! Great customer service!!! Highly recommend. I will be back for all of my future service. More

by cassiopeahatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Billings
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

Thanks, Cassiopeahatch! We appreciate your continued business with us, and we're looking forward to your next visit! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

January 30, 2025

Great Customer Service from start to finish. Impressed with them getting an Uber to and from home while my car was being serviced. They even had bottle water and coffee at no charge. I even noti More

by Ms. Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Lambert
Feb 03, 2025 -

Jim Ellis Kia of Kennesaw responded

Ms. Julie, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

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