Jim Ellis Kia of Kennesaw
Kennesaw, GA
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Excellent services Jason Dale is an excellent Service Advisor, accurate with time and prices I highly recommend him , Json will get out of his way to accomplish the go Jason Dale is an excellent Service Advisor, accurate with time and prices I highly recommend him , Json will get out of his way to accomplish the goal More
Lack of intergrity My service advisor seems to lack intergrity. She lied about several issues. I took my car in Oct. for oil change. In Nov., I took it back because my e My service advisor seems to lack intergrity. She lied about several issues. I took my car in Oct. for oil change. In Nov., I took it back because my engine was knocking. In short there was not much oil on the dipstick and it was black. I took it back and was told I needed a new oil pan. Tania lied and said she told me. Money of this was documented on my paperwork. No new mileage sticker was put in my car for either visit. Tania called and said my car was ready for pickup. After a long wait, she said they were test driving my car. One of the techs said they couldn't find my key and they changed the oil pan, but forgot to put oil back in my car. I requested for my car to be washed., she lied and said the car wash was broken. Someone on the valet team said, why did she tell you that? They took my car and washed it. Just some of the details. My engine is STILL KNOCKING AND I'M VERY CONCERNED. I would never use her as my advisor again. More
Great Got me in and taken care of on a busy day. Excepted to take a long time but instead it was very fast and super professional great place And people to Got me in and taken care of on a busy day. Excepted to take a long time but instead it was very fast and super professional great place And people to do business with. More
Service Visit Outstanding service! Diana Bell is top notch! There was a minor service issue miscommunication. But Diana and the Service Manager managed to set thing Outstanding service! Diana Bell is top notch! There was a minor service issue miscommunication. But Diana and the Service Manager managed to set things straight! More
Diana Bell is excellent. I would recommend to anyone to use Diana Bell for service. She has been providing us with excellent service for over 8 years on 2 different cars. I would recommend to anyone to use Diana Bell for service. She has been providing us with excellent service for over 8 years on 2 different cars. More
Lavar is the best Lavar is #1 I always ask for him I will always Recommend Lavar He is an asset to your organization Always willing to help Thank You Lavar Lavar is #1 I always ask for him I will always Recommend Lavar He is an asset to your organization Always willing to help Thank You Lavar More
Conveniently Easy Jim Ellis Kia always goes above and beyond for me. They have my car done and ready within the time frame they give me or sooner. I know my Kia is in g Jim Ellis Kia always goes above and beyond for me. They have my car done and ready within the time frame they give me or sooner. I know my Kia is in good hands every time I bring it in. Thank you. More
Always a good experience I’ve always been happy with the staffs attention and help with my vehicle. Very friendly and patient and always willing to listen and try to understan I’ve always been happy with the staffs attention and help with my vehicle. Very friendly and patient and always willing to listen and try to understand any problems. More
outstanding service I came in for oil change. No wait time,at the desk. The service was performed in the promised time. Everybody was very friendly and helpful. I came in for oil change. No wait time,at the desk. The service was performed in the promised time. Everybody was very friendly and helpful. More
Friendly, Professional, Comfortable The first thing I was impressed with was how diverse your staff is - black, white, Spanish speaking, equal number of women and men service advisors. The first thing I was impressed with was how diverse your staff is - black, white, Spanish speaking, equal number of women and men service advisors. Having so many women on staff definitely made me feel more comfortable than I usually do when I get my car serviced. Next I was impressed with your waiting areas - clean, modern decor, a kids' room, multiple t.v.s at zero volume which was perfect, and free snacks and drinks! Finally, as I waited, sales people and various staff came to check on me and the other guests. This was the BEST experience I've had getting an oil change and regular maintenance check up. You guys are awesome!! More