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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.3
5,553 Reviews
Jim Ellis Kia of Kennesaw is a full-service new and certified pre-owned dealership that opened in 2018 and is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Jim Ellis Kia of Kennesaw is a member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 5,553 reviews

December 11, 2019

Cammile Williams is so professional, understanding, caring and goes that extra mile. She deserves a big promotion and Raise. I would come back for service. More

by dbwaterssr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cammile Williams
Dec 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Dbwaterssr, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

December 11, 2019

Service on my vehicle Because when I come there they are real nice and try to fix any problems that I haveiif anything is wrong they tell me and then fix the problem More

by LINDA1552
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ford
Dec 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Linda1552, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

December 11, 2019

Standard service appointment Able to get early appointment. Mark met me as soon as I pulled in. Set up my service order mentioned the amenities Service was done promptly and neatl More

by ripple25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Lewis
Dec 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Ripple25, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 11, 2019

I enjoyed the experience and Professionalism! They did a great job of attending to my needs. I was addressed in a timely manner and they all were very knowledgeable team members. More

by FMORRIS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lavar Frederick, Jason Dale, Magdaline Simervil
Dec 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Fmorriso, your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Kia of Kennesaw for all of your automotive needs. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 11, 2019

Worth the slightly extra money Excellent service in 4 years. Except for new tires, this is the only place I’ve been to have service done to my 2013 Optima (bought used). Oil changes More

by SHANEMCD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Dale, Chris Ford
Dec 12, 2019 -

Jim Ellis Kia of Kennesaw responded

Shanemcd, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again in the future. Best wishes, Jim Ellis Kia of Kennesaw

December 10, 2019

Amazing this visit was my best ever. I appreciate the new changes you have made. Warm welcoming people in service, I love the laughter. Its refreshing when you can tell people love their More

by Krivers902
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ford
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Thanks! We appreciate your continued business with us, and we're looking forward to your next visit! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

December 10, 2019

Car purchase Tracy was excellent, and we got a new car for an excellent price. I would definitely recommend Jim Elllis Kia to anyone searching for a car More

by DJGUTHRIE12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tracy McFadden
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Kia of Kennesaw as your first choice for service!

December 10, 2019

Wait time was extremely long Waited for 40 minutes to be initially seen even though I had and appointment. I expected to simply drop off my car and return after service was comple More

by g0sh3a
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
unsure
Dec 30, 2019 -

Jim Ellis Kia of Kennesaw responded

G0sh3a, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We have been working diligently to improve upon our efficiency and overall processes. We apologize for any inconvenience you may have experience while waiting to be seen. I would like to discuss your visit further. Please give me a call at your convenience. Amber Turner Customer Advocate 770 362 1261

December 09, 2019

Great Customer Service! My Jim Ellis experience was with Camille as my service writer. She is very thorough and kept me update with the progress of my vehicle repairs! More

by bmiller.masondev
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Camille
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Bmiller, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 09, 2019

Trim Replacement The repair was completed in a timely manner and all check up were reported with no additional work needed. Chris Ford was very helpful in getting the More

by SPINDOG955
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ford
Dec 11, 2019 -

Jim Ellis Kia of Kennesaw responded

Spindog955, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Kia of Kennesaw! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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