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Jim Ellis Kia of Kennesaw

Kennesaw, GA

4.4
6,555 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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1221 Auto Park Drive

Kennesaw, GA

30144

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Showing 6,555 reviews

July 25, 2024

Lavoghn was great to work with! I came in with a specific car in mind and he answered all my questions. He never pushed the sale, and earned my business by simply being very helpful More

by chrisdeckert06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Chrisdeckert06! Thanks again for the positive feedback, and we hope that you have a great day!

July 24, 2024

Chris was amazing along the whole process, he made me feel comfortable and was so knowledgeable! I could not recommend Chris enough. Thank you for assisting me. More

by lnwright001
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Lnwright001, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

July 24, 2024

Christian provided a very comfortable environment and energy! He was very patient in the process and sooo helpful. More

by olivia garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Vallejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Olivia Garcia! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 22, 2024

It took 2 weeks to get a service appointment to have my air conditioning diagnosed. The day I dropped off my car was the first day of the CDK Global software hack. So, I knew my service would be delayed. H More

by Kristenyarrington
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tavon
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Kristenyarrington, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 19, 2024

They were very professional and answered any and all questions that I asked them. I give my sales person 5 stars, and would gladly work with him again. More

by Milly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

It is great to read such wonderful comments about your recent experience with us, Milly! Thanks again for the positive feedback, and we hope that you have a great day!

July 16, 2024

i had the pleasure of buying my first car here at Jim Ellis Kia in kennesaw. I was bit nervous as expected but was helped by a really wonderful associate named Jack Stricklin. He was kind, efficient and More

by ravenn schorr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Stricklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Ravenn Schorr! Thanks again for the positive feedback, and we hope that you have a great day!

July 08, 2024

We had a great experience with LaVoghn! ! He was patient with me as I painfully weighed all my options and had knowledge of each trim level/type of car we were considering. They met our budg More

by Angela.mills55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lavoghn Curry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for sharing your experience with us, Angela.mills55! Thanks again for your business! Take care!

July 06, 2024

Great atmosphere,staff were polite and patient,clean lobby and restroom. I would recommend this dealership. More

by Myprobe1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thank you for taking the time to leave this rating! We're so glad your experience earned us five stars! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

July 06, 2024

Provided the best deal without any manipulation. Valued my time. Smooth process overall. Bought 2 cars. More

by longhoang79@hitmail.vom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Florence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Thanks for highlighting some of our staff who provided you with such a positive experience, Longhoang79@hitmail.vom! Please let us know if there is ever anything else we can do for you! Safe travels!

July 04, 2024

When messages are left, there was no response from service advisors. Had to call several times to schedule an appt. Attempted to use Kia App to schedule appointment, but the app did not work either. More

by LA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Joyce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kris Musgrove
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Jim Ellis Kia of Kennesaw responded

La, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. We would like the chance to talk to you further so please do call us at (404) 445-2636 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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