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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,551 reviews
June 19, 2024
I went to Jim Ellis because they had the best selection. ..I stayed because my salesperson,Christian, made the buying experience pleasant and I bought because working together,down to the finance manager, I ..I stayed because my salesperson,Christian, made the buying experience pleasant and I bought because working together,down to the finance manager, I was able to make the deal I wanted. Their follow up on a slight concern was taken care of immediately. I definitely would refer friends and family More
by Linda
Verified Customer
June 18, 2024
Quick service. Tentative. Helped me determine what servie package I needed. Was sure to tell me where anything I needed was while I waited. Tentative. Helped me determine what servie package I needed. Was sure to tell me where anything I needed was while I waited. More
by ambermoya12
Employees Worked With
Norris Burns
June 18, 2024
June 18, 2024
Very prompt service! Was in and out! Very kind and helpful staff as well. Will be back Was in and out! Very kind and helpful staff as well. Will be back More
by MSCHWEINBECK
June 18, 2024
My service at Jim Ellis Kia was amazing! The service employees are nice and professional! The service employees are nice and professional! More
by pjoy505
Employees Worked With
June 17, 2024
Took 08 Optima in because speedometer and odometer stopped working. They replaced all speed related sensors including the wheel speed sensor and ABS sensor to the tune of $2,300 and they did not have stopped working. They replaced all speed related sensors including the wheel speed sensor and ABS sensor to the tune of $2,300 and they did not have the diagnostic tools to properly identify the issue but replaced parts still. (Could not even test the tpms sensors in the tires and that light is still on,) Still no speedometer, no odometer. Sam, the service manager, advised me after keeping the car a month to use an app to see speed. Not sure this is legal to hold a phone while driving, not even sure my car is safe or have ABS. I don't think the car will even sell without speedometer, odometer but I sure paid a lot. More
by rwvaughn
June 16, 2024
The most pleasant oil change I’ve ever had. I was able to sit a table in the showroom and get some work done. The job was done quicker than expected and I got a video message detailing info abo I was able to sit a table in the showroom and get some work done. The job was done quicker than expected and I got a video message detailing info about my car. Everyone was so friendly and helpful. This place makes you feel like family! More
by MITZIDVM
Employees Worked With
Other Employees :
I can’t remember the name of the man who did my oil change but he was very nice.
June 15, 2024
Dealership was very easy to work with and would definitely recommend to others. Larry made my process very easy! definitely recommend to others. Larry made my process very easy! More
by Barthelemyivielle
Employees Worked With
