Jim Ellis Kia of Kennesaw

Upon walking in, I was met with professionalism Courtesy. Norris was extremely helpful and patient with my various questions. Norris was extremely helpful and patient with my various questions. More

Mark was great and helpful throughout. He answered all my questions and explained what was needed for my service. He also kept tabs on the process so I wasn’t waiting around. Great experie He answered all my questions and explained what was needed for my service. He also kept tabs on the process so I wasn’t waiting around. Great experience. More

Quick to help. Christian was on Point with all info and help with point of sale. Knew the car and helped us acclimate to the new features we hadn’t had in our prev Christian was on Point with all info and help with point of sale. Knew the car and helped us acclimate to the new features we hadn’t had in our previous Kia. More

Jack Stricklin was very helpful, knowledgeable, and really helped me through the car buying process. Couldn’t have asked for better service! really helped me through the car buying process. Couldn’t have asked for better service! More

The filter cap was not installed correctly, resulting in a significant oil leak. I had to bring the vehicle back in to have the issue fixed. This was a major inconvenience and completely interrupted my we a significant oil leak. I had to bring the vehicle back in to have the issue fixed. This was a major inconvenience and completely interrupted my weekend plans to go out of town. I don't have much confidence in the quality of service at Jim Ellis. More

Fast squeezed me in as soon as soon as they could as they promised and did a very good job promised and did a very good job More

I was taken care of. quickly and with great customer service. My service was done promptly while I waited. quickly and with great customer service. My service was done promptly while I waited. More

Needed service for my car. Break problem. Was told to bring my car back in 13 days. To get to get someone to evaluate the problem. Also told that if they had to fix it and orde Break problem. Was told to bring my car back in 13 days. To get to get someone to evaluate the problem. Also told that if they had to fix it and order a part it would take at least another 5 days.. I made that appointment. I can not be without my car for 18 days!! So you are forcing people to go other places to get there Kia serviced. I can’t believe the place I bought my car could treat customers in this way.! I got my car evaluated and repaired at another place that serviced me the day I brought it there. Kia I bought my car from you but I will not bring my car back to you for any problems. You have lost my respect for how you deal with your faithful customers. More

Always efficient and professional from sales to all service. Modern , clean and inviting showroom and reception/waiting area. service. Modern , clean and inviting showroom and reception/waiting area. More

The service team provided excellent customer service. The response to my questions were relevant. Kris was easy to work with and a great communicator. The response to my questions were relevant. Kris was easy to work with and a great communicator. More