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Jim Ellis Kia of Kennesaw
Kennesaw, GA
6,551 Reviews
Since 2013, Jim Ellis Volkswagen of Kennesaw has been serving drivers in the metro Atlanta area with a commitment to customer satisfaction and service excellence. As part of the Jim Ellis Automotive Group — which includes 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership has earned numerous accolades, including being named a Dealer of the Year and Consumer Satisfaction Award winner for 2025 by Cars.com. Visit Jim Ellis Volkswagen of Kennesaw at 950 Barrett Parkway, Kennesaw, GA 30144, or online at JimEllisVolkswagenKennesaw.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 6,551 reviews
June 10, 2024
The repairs have good but the process needs improvement. Telephone service has improved. Thank you Telephone service has improved. Thank you More
by MCWHORTER.SHANETTA
Verified CustomerEmployees Worked With
June 10, 2024
I always have a great experience dealing with Jahvon in the service department, he makes sure I’m taken care of and has the best attitude! the service department, he makes sure I’m taken care of and has the best attitude! More
by BRANDIE865
June 10, 2024
The dealership was able to get me a car fast and within my budget. There was no hassel my budget. There was no hassel More
by toriholliday
June 09, 2024
Great service and a lot quicker than I expected. Rep was very friendly and helpful. Rep was very friendly and helpful. More
by Greg Ruddock
June 09, 2024
The service writer was wonderful, but they had my car all day and said it was fixed, but they did not fix either of the problems I brought it in for. I live an hour away and this wasted my day, and the peopl day and said it was fixed, but they did not fix either of the problems I brought it in for. I live an hour away and this wasted my day, and the people that gave me a ride. The stars are only for the customer service of the service writer. More
by GR8FLDEADHEAD1979
Employees Worked With
His name started with a J, but I can't remember. He was a tall young man with very good manners :)
June 08, 2024
Everything was great, Chris in service was very attentive to all are needs,we also had and appraisal by Eddie for are car he was also so attentive to us, since we had to get it done since the passing of my f to all are needs,we also had and appraisal by Eddie for are car he was also so attentive to us, since we had to get it done since the passing of my father in-law you guys rock, would recommend you. More
by stephenbacon293
Employees Worked With
June 08, 2024
Always professional and friendly staff with moder and clean reception areas. Always wait in dealership for service and they are never late clean reception areas. Always wait in dealership for service and they are never late More
by Famato3870
Employees Worked With
June 08, 2024
Everything was great! Though an oil change and wiper swap took about an hour and a half, everyone was pleasant. Though an oil change and wiper swap took about an hour and a half, everyone was pleasant. More
by Amanda.arnolda
Employees Worked With
