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Jim Ellis Kia of Kennesaw - Service Center

Kennesaw, GA

4.1
3,435 Reviews
Call Service Center (404) 445-2636

3,435 Reviews of Jim Ellis Kia of Kennesaw - Service Center

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April 17, 2024

It’s was easy and fast, they inform you and send videos is what I really like More

by minniepipe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kerkoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Helpful
April 16, 2024

Kris was very friendly and got me in earlier than my appointment time. Was helpful with knowing what to expect. More

by stacyvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
April 16, 2024

Great quick service with a friendly and helpful staff. I enjoy the videos from the techs and transparency throughout the whole service process. More

by katevarbuckle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris Musgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
April 15, 2024

Ms. Bell was extremely NICE and very welcoming. Service was quick and the video of service to my car was AWESOME. The snacks and water was a bonus also. More

by KimCayetano24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for sharing your positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

Helpful
April 13, 2024

Shout out to Norris. He was professional, communicated well and ensured that i know the process More

by SAOGUMBS96
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Norris Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

Helpful
April 13, 2024

Took a couple of months but they got the work done. Fadil also took care of a little issue for me with my wiper fluid. More

by Walker-mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fadil
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Apr 15, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

Helpful
April 12, 2024

Mallory Julianna did a great job But your customer service not so great I tried to call for 2 days to speak with service advisor I can’t get a person on the phone More

by MILANUNAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Julianna
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Apr 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

Helpful
April 11, 2024

The visit was great from check in at the service desk to waiting in the comfortable area for the service to be performed. Everyone was helpful, friendly, and service oriented. More

by sawyersc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juliana Mallory
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Apr 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

Helpful
April 11, 2024

Took my KIA on short notice and taken care of in less than 30 minutes. Phil was great and people friendly. More

by JF.PITTMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Joyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, it is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

Helpful
April 10, 2024

Diana was amazing as always be working with her for years and many mire to come. She always provides the best service and keeps me informed of any and everything my car may need. Her Customer Service skills More

by jimmycook884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Jim Ellis Kia of Kennesaw responded

Hi, your positive review means a lot to us and we’re happy we could help you! At Jim Ellis Kia of Kennesaw, we value our customers and we look forward to seeing you on your next visit. Take care!

Helpful
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