Jim Ellis Kia of Kennesaw - Service Center

I had a airbag light on and the service center repair it. I had a airbag light on and the service center repair and replace the airbag sensor on my car the best service I had in a long time and Lavar Frederic I had a airbag light on and the service center repair and replace the airbag sensor on my car the best service I had in a long time and Lavar Frederick give the care and service kodos to Laver & Jimmy Ellis KIA a $ 600 dollar repair cover with service agreement 😀👏👍 More

Fantastic experience! My Kia Optima has a black rubber piece on the front bumper and it came off when I pulled up to closely to a curb. I popped in to Kia Kennesaw & my se My Kia Optima has a black rubber piece on the front bumper and it came off when I pulled up to closely to a curb. I popped in to Kia Kennesaw & my service advisor, Diana, got my car in & fixed within 30 minutes. She was very nice & helpful & also had my car washed for me!! It was exactly like being at a luxury car dealership. There was coffee, tea & snacks available to me and a clean waiting room with tv. Great experience!! More

Diana and Chris were especially helpful. I was able to make a 'next day' appointment. Diana took care of me - met me when I pulled in, and it was my second time with her as my service person I was able to make a 'next day' appointment. Diana took care of me - met me when I pulled in, and it was my second time with her as my service person. Everything was done to my satisfaction and they even dropped me at TJ Maxx to shop while they worked on my car. Awesome people! More

Fast and efficient Woke up to a dead car battery. Called service department and I left with a new battery installed before noon. Start to finish 1 hr and 15 minutes. Woke up to a dead car battery. Called service department and I left with a new battery installed before noon. Start to finish 1 hr and 15 minutes. More

The Service Advisor was nice. Rachel was great. She is very nice and Professional. Rachel explained everything to Me. I was very pleased with my experience because of Rachel. Thank Rachel was great. She is very nice and Professional. Rachel explained everything to Me. I was very pleased with my experience because of Rachel. Thank You Rachel !!!!!!!!!!!!! More

Fast service! Fue un servicio excelente y a buen precio. Siempre dan consejos del mantenimiento necesario del vehículo y de futuros arreglos convenientes para mante Fue un servicio excelente y a buen precio. Siempre dan consejos del mantenimiento necesario del vehículo y de futuros arreglos convenientes para mantenerlo al día. More

Great Diana has been my service writer for a couple of years. She is friendly, efficient, and competent. She is the reason I’m staying with this dealership Diana has been my service writer for a couple of years. She is friendly, efficient, and competent. She is the reason I’m staying with this dealership even after a change of ownership. More

Very helpful and courteous The girl who helped us out applied a discount to our service, very pleased. In and out in 1 hour and 30 mins. Fast and easy. The girl who helped us out applied a discount to our service, very pleased. In and out in 1 hour and 30 mins. Fast and easy. More

Amazing Customer Service! From the moment you walk in, you are greeted, served with pleasure. The guys and girls at this Jim Ellis are very genuine. They worked with our compli From the moment you walk in, you are greeted, served with pleasure. The guys and girls at this Jim Ellis are very genuine. They worked with our complicated situation and gave us an amazing result and free car wash! More

CHECK ENGINE LIGHT Brought the car in, Lavar took the car back, mechanic and him came out and told it would take about an hour, some kind of valve in the lower manifold Brought the car in, Lavar took the car back, mechanic and him came out and told it would take about an hour, some kind of valve in the lower manifold was bad, it took an hour and the job was finished! More