Jim Ellis Kia of Kennesaw - Service Center

The staff is always courteous and I'm never waiting to be greeted. The estimate they give for wait times are always on point. greeted. The estimate they give for wait times are always on point. More

Great dealership. We were out of town for the weekend and found a car for my daughter before we went back home at another dealership. The car she found was a kia and t We were out of town for the weekend and found a car for my daughter before we went back home at another dealership. The car she found was a kia and the only problem with buying it was that the insurance company would not insure it without the anti-theft update recall done on it first. The dealership that we were getting the car from wouldn't take it to get the recall done so that she could buy it so I called Jim Ellis Kia, and they did everything they could to fit me in before we had to drive 2 hours back home so that she could get it insured and secure the purchase of her new car. I thank God for Jim Ellis Kia, eventhough we did not buy the car from them....they certainly made it possible for my baby girl to buy the car and leave with a smile. She loves her car and Jim Ellis made it possible! Excellent service! More

Was in and out for my repair and they washed my car. Great service! Will definitely use them again. Great service! Will definitely use them again. More

Nothing but the best - professional. Mackenzie, the best car salesperson I've ever had the pleasure to work with - just real and professional and made me trust. Madison 100% supportive a Mackenzie, the best car salesperson I've ever had the pleasure to work with - just real and professional and made me trust. Madison 100% supportive and went above and beyond to help when I had a service incident. The energy, kind vibes, not pushy, only wanting to help made me want to pull the trigger and I am thankful I did. More

I was very pleased with the service. I received my car received the oil change, and everybody was very pleasant. I received my car received the oil change, and everybody was very pleasant. More

Brought car in because catalytic converter was bad they said the recall was not the problem but bad gas I filled up Thursday night and Friday afternoon the converter was done 24 miles I don't think so . said the recall was not the problem but bad gas I filled up Thursday night and Friday afternoon the converter was done 24 miles I don't think so . More

First visit for service only have 3092 miles on my car. Every one was nice and helpful. They explained what they did to my car. Change the oil and Rotated the tires. Every one was nice and helpful. They explained what they did to my car. Change the oil and Rotated the tires. More

Phil Davis was a great & knowledgable advisor. He got my oil change & 3 recalls completed in a timely manner. He got my oil change & 3 recalls completed in a timely manner. More

Service was great but it is really annoying how every time I schedule a service, I get a phone call regarding if I am interested in getting my vehicle appraised. The most recent phone entailed the repres time I schedule a service, I get a phone call regarding if I am interested in getting my vehicle appraised. The most recent phone entailed the representative asking me if my car was paid off after I told her I wasn’t interested because I can’t afford a new car at this time. That was none of her business. I should have replied “I don’t know, is yours?” If I continue getting annoying phone calls like this, I will be taking my car to get serviced elsewhere. Thank you. More

I was greeted promptly, everyone was very polite and patient. They listened to my grievances and offered a solution. They were very helpful and I appreciate the service that was provided. patient. They listened to my grievances and offered a solution. They were very helpful and I appreciate the service that was provided. More