Jim Ellis Mazda Marietta

This was a great car shopping experience. Sagar was great to work with and is super helpful and knowledgeable about each of the different models. Highly recommend. Sagar was great to work with and is super helpful and knowledgeable about each of the different models. Highly recommend. More

Just bought a car from there. Sagar was great to work with. Was able to give us all the info we needed and more...especially since he had a similar model. Didn't pressure us. Sagar was great to work with. Was able to give us all the info we needed and more...especially since he had a similar model. Didn't pressure us. Finance manager Paul was great as well. Worked with me on the payment options. I would go back and see them again. More

Great dealership, efficient, fast, and great service from Marion and Derrick. They made purchasing my first new car easy! Marion and Derrick. They made purchasing my first new car easy! More

Amazing customer service, was very satisfied with my experience. I was worried walking in but everyone made feel very at ease experience. I was worried walking in but everyone made feel very at ease More

My visit to Jim Ellis Mazda was a textbook example of why people hate car shopping. I was clear from the start: I am a partner employee using the Mazda S-Plan, I am shopping around, and I was not buying toda people hate car shopping. I was clear from the start: I am a partner employee using the Mazda S-Plan, I am shopping around, and I was not buying today. Despite this, David Travieso and Arselid Mucaj made the next hour a complete nightmare. David spent the entire time being a roadblock. He lied about S-Plan eligibility, claiming it doesn’t stack with the 0% APR promo (it does), and refused to let me even look at the CX-30 or CX-50. When he realized I wasn’t closing a deal on the spot, he became hostile and condescending. The lowest point was when he involved my fiancée in a blatantly misogynistic way, asking, 'You gonna let your girl drive a Ford?' after I mentioned I was also considering my Ford X-Plan benefits. To top it off, Arselid Mucaj got involved in the deception. Arselid explicitly told me he would text me the deal with the S-Plan pricing so I could compare it. Instead, he purposely sent me the generic online retail price of the car, completely omitting the S-Plan discount I’m entitled to. This dealership’s culture appears to be built on manipulation, gatekeeping, and a total lack of respect for women and partner employees. If you value your time, your family, and your sanity, stay away from David and Arselid. Jim Ellis should be ashamed of this level of service. More

Hilton was amazing to work with. He was helpful, experienced, and extremely thorough throughout the entire process. I clearly communicated what I was and wasn’t looking for in a vehi He was helpful, experienced, and extremely thorough throughout the entire process. I clearly communicated what I was and wasn’t looking for in a vehicle, and he had multiple cars ready for me to test drive when I arrived. Everything was organized, including the paperwork, which made the experience smooth and stress-free. What truly stood out was that he went the extra mile to walk me through the operator’s guide and vehicle features, something you rarely see these days. I highly recommend doing business with Hilton. More

Jim Ellis Mazda is my go to dealer. Their employees are professional, knowledgeable and trustworthy. I've been a customer for at least 20 years. I would not buy a car from another de Their employees are professional, knowledgeable and trustworthy. I've been a customer for at least 20 years. I would not buy a car from another dealership. I've been working with Eddie in Service for years. He's very knowledgeable and honest. Hilton sold me my latest car. He went above and beyond for me. When I told him I was ready to buy, he came in on his day off. That's true dedication. Hilton was so patient with me. I knew what vehicle I wanted but wasn't sure of the color or the style of wheel. He didn't hesitate to find each one I requested and put them all side by side for me to compare. I have the utmost confidence in this Jim Ellis Dealership and their staff. More

Five stars for Sagar! Exceptional service, great energy, and he really goes the extra mile. Thanks for all the help! Exceptional service, great energy, and he really goes the extra mile. Thanks for all the help! More

I had a great experience buying my Mazda CX30. The staff were friendly and helpful, and the test drive was smooth and enjoyable The staff were friendly and helpful, and the test drive was smooth and enjoyable More