Ivan Chernov

Very professional sales staff and finance team. Very smooth transaction, gave me a very fair offer on my trade. Would buy here again and recommend to friends and family! Very smooth transaction, gave me a very fair offer on my trade. Would buy here again and recommend to friends and family! More

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I had an amazing experience at Jim Ellis Dealership in Marietta! I will start with Ivan first, since he was the first we spoke to, and instantly made us feel very welcome -- I have never felt like walkin Marietta! I will start with Ivan first, since he was the first we spoke to, and instantly made us feel very welcome -- I have never felt like walking into a dealership is a pleasure experience, just being honest. But from the moment we were greeted by Ivan, it was like a breath of fresh air! He was so inviting, well-informed, and so nice! He was able to promise me and my father that we would be able to look at the car we were interested in before we got there. They were texting back and forth the day before, and this was a spur-of-the-moment decision for us, to go visit this dealership. He quickly brought the car around for us to test drive. Super friendly, and again, just such a people person! Super impressed!! Ivan, you are beyond awesome. Thank you so much for everything you did for us. Rhyan-- I feel like I have known Rhyan forever!! So personable, and so friendly and upbeat, yet knowledgable and confident. He was also extremely pleasant and was able to talk to us straight about numbers, without feeling any pressure or any awkwardness that typically comes with any kind of negotiation. He made me feel very comfortable and took his time explaining my terms and what all the jargon means in my contract :) He was so sweet and again, not pushy AT ALL! The add-ons that were included in my term made perfect sense when Rhyan was describing the offers the Mazda dealership has for their customers, and I was beyond impressed. Thank you, Rhyan! --Last but certainly not least, Mia!!!! This girl and I clicked from the moment we met. She sat down with me to describe the new little quirks that came with my car. This is coming from someone who did not even have a back-up camera, to now being in the driver's seat of a brand new 2023 Mazda CX 30. I was running short on sleep, and I was worried she was going to think I was being rude as a customer, but instead, she found humor in me and now we have some good inside jokes if I do say so myself. She left me a voicemail shortly after I left the dealership and already has me booked for my first service with the Mazda team in April! Mia, you are so sweet and so to the point and gracious. Your personality is out of this world! All in all, my father was pushy on time because he had somewhere to be, and none of these employees were bothered by that or took it personally. My father was extremely impressed and was ready to fight for a good rate for me, but it was clear that this entire crew wanted the best for us so no animosity was needed. These three made my experience SO unforgettable, that I KNOW I will be a Mazda girl for LIFE! I cannot wait to go back after this car is fully paid off and upgrade to a higher model SUV. Excellent Service, you three!! 100000Xinfinity/10 RECOMMEND!! And I have been spreading the word! You can consider me a repeat customer just from this lovely and painless interaction with these three. More

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I do not have enough good things to say about working with Ivan to get our dream car. He was exceedingly knowledgeable about our CX-50 and spent a solid 30 minutes or more walking us through the features with Ivan to get our dream car. He was exceedingly knowledgeable about our CX-50 and spent a solid 30 minutes or more walking us through the features and making sure the car was comfortable for me to drive off in. He got us the exact price we wanted and expected, and was extremely friendly and patient, even when dealing with another customer at the same time towards closing time. He even offered to take our picture with our new car before leaving! I will always highly recommend Ivan and this dealership. More

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Another excellent purchase experience with Ivan at Jim Ellis Mazda. Had wonderful experience with him 8 months ago so I emailed him and made an appointment to ensure that we would be dealing with him ag Ellis Mazda. Had wonderful experience with him 8 months ago so I emailed him and made an appointment to ensure that we would be dealing with him again. He was just as easy to deal with and as helpful as last time. I've purchased 8 cars in the past 4 years (yes, seriously) and the two at Jim Ellis were the easiest and least stressful. I had a horrible experience at another Metro-Atlanta Mazda dealer and the experience at Jim Ellis was so different it was truly amazing. Just can not say enough good things about Jim Ellis Mazda and Ivan Chernov! More

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My experience in purchasing my car was exceptional. Ivan, my sales representative, was professional and an expert salesman. Ivan, my sales representative, was professional and an expert salesman. More

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Ivan was awesome to work with! He was very knowledge on the entire vehicle lineup, was willing to spend the extra second or two to answer questions, and was very fun and personable He was very knowledge on the entire vehicle lineup, was willing to spend the extra second or two to answer questions, and was very fun and personable. Oleg was also very professional during the financing process, and provided great explanations and answers to questions. Highly recommended! More

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Ivan was wonderful and knew the car exceptionally. He helped us get to know the car better and made sure it was the right choice for us! He helped us get to know the car better and made sure it was the right choice for us! More

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Service staff was great. Love the video explaining work needing to be done. Appointment process was frustrating though. I REALLY miss having a dealership and service facili Love the video explaining work needing to be done. Appointment process was frustrating though. I REALLY miss having a dealership and service facility in Chamblee. This service appointment turned into an all day...45 minute drive each way to the service center plus 5 hours waiting for my car. (I expected 2 to 3 hours) Had this been closer to home I could have gotten a ride back home and returned later to pick up my car. I will probably have to find an independent shop closer to home/work for the future repairs as logistics are just too difficult. I browsed the cars on the lot while waiting and spoke with two different sales associates. Both were helpful and allowed me to browse. More

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Very professional and customer service oriented dealership,stress free experience,many available options in models and trims. dealership,stress free experience,many available options in models and trims. More

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car selection was very good, car salesman very knowledable, dealership location is convenient, all staff very nice and happy we were there knowledable, dealership location is convenient, all staff very nice and happy we were there More

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