Ivan Chernov

The service I have received was simply unacceptable. I have been overcharged and not communicated with at any step of the process. This car is less than 6 months old and the way I have been treated I wi I have been overcharged and not communicated with at any step of the process. This car is less than 6 months old and the way I have been treated I will never buy another vehicle from them again. I want to spread the word that they do not treat people the way they should be treated. My service tech left for the day with no communication. A simply tire change should not take multiple days. I found the same tire online for 160 they want me to pay over $450. Do not go to this dealership for service. More

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Ivan was wonderful to work with. He went above and beyond to make sure I was happy and knew all about my new car. I sure was sorry I kept him late but he never complained. Thank you He went above and beyond to make sure I was happy and knew all about my new car. I sure was sorry I kept him late but he never complained. Thank you Ivan!! More

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Anjanie is an excellent representative for Jim Ellis Mazda. She is professional, knowledgeable, a great communicator, and has a wonderful, upbeat, positive personality. I thoroughly enjoyed working with Mazda. She is professional, knowledgeable, a great communicator, and has a wonderful, upbeat, positive personality. I thoroughly enjoyed working with her from start to finish. She is highly recommended and does outstanding work. More

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Friendly service and pleasant experience! Would definitely recommend to a friend! Mazda is a great product! Would definitely recommend to a friend! Mazda is a great product! More

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Great atmosphere, great people! I didn't feel pressure to buy and when I was ready, the process was easy and fairly quick. I didn't feel pressure to buy and when I was ready, the process was easy and fairly quick. More

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Very professional sales staff and finance team. Very smooth transaction, gave me a very fair offer on my trade. Would buy here again and recommend to friends and family! Very smooth transaction, gave me a very fair offer on my trade. Would buy here again and recommend to friends and family! More

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I had an amazing experience at Jim Ellis Dealership in Marietta! I will start with Ivan first, since he was the first we spoke to, and instantly made us feel very welcome -- I have never felt like walkin Marietta! I will start with Ivan first, since he was the first we spoke to, and instantly made us feel very welcome -- I have never felt like walking into a dealership is a pleasure experience, just being honest. But from the moment we were greeted by Ivan, it was like a breath of fresh air! He was so inviting, well-informed, and so nice! He was able to promise me and my father that we would be able to look at the car we were interested in before we got there. They were texting back and forth the day before, and this was a spur-of-the-moment decision for us, to go visit this dealership. He quickly brought the car around for us to test drive. Super friendly, and again, just such a people person! Super impressed!! Ivan, you are beyond awesome. Thank you so much for everything you did for us. Rhyan-- I feel like I have known Rhyan forever!! So personable, and so friendly and upbeat, yet knowledgable and confident. He was also extremely pleasant and was able to talk to us straight about numbers, without feeling any pressure or any awkwardness that typically comes with any kind of negotiation. He made me feel very comfortable and took his time explaining my terms and what all the jargon means in my contract :) He was so sweet and again, not pushy AT ALL! The add-ons that were included in my term made perfect sense when Rhyan was describing the offers the Mazda dealership has for their customers, and I was beyond impressed. Thank you, Rhyan! --Last but certainly not least, Mia!!!! This girl and I clicked from the moment we met. She sat down with me to describe the new little quirks that came with my car. This is coming from someone who did not even have a back-up camera, to now being in the driver's seat of a brand new 2023 Mazda CX 30. I was running short on sleep, and I was worried she was going to think I was being rude as a customer, but instead, she found humor in me and now we have some good inside jokes if I do say so myself. She left me a voicemail shortly after I left the dealership and already has me booked for my first service with the Mazda team in April! Mia, you are so sweet and so to the point and gracious. Your personality is out of this world! All in all, my father was pushy on time because he had somewhere to be, and none of these employees were bothered by that or took it personally. My father was extremely impressed and was ready to fight for a good rate for me, but it was clear that this entire crew wanted the best for us so no animosity was needed. These three made my experience SO unforgettable, that I KNOW I will be a Mazda girl for LIFE! I cannot wait to go back after this car is fully paid off and upgrade to a higher model SUV. Excellent Service, you three!! 100000Xinfinity/10 RECOMMEND!! And I have been spreading the word! You can consider me a repeat customer just from this lovely and painless interaction with these three. More

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I do not have enough good things to say about working with Ivan to get our dream car. He was exceedingly knowledgeable about our CX-50 and spent a solid 30 minutes or more walking us through the features with Ivan to get our dream car. He was exceedingly knowledgeable about our CX-50 and spent a solid 30 minutes or more walking us through the features and making sure the car was comfortable for me to drive off in. He got us the exact price we wanted and expected, and was extremely friendly and patient, even when dealing with another customer at the same time towards closing time. He even offered to take our picture with our new car before leaving! I will always highly recommend Ivan and this dealership. More

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Another excellent purchase experience with Ivan at Jim Ellis Mazda. Had wonderful experience with him 8 months ago so I emailed him and made an appointment to ensure that we would be dealing with him ag Ellis Mazda. Had wonderful experience with him 8 months ago so I emailed him and made an appointment to ensure that we would be dealing with him again. He was just as easy to deal with and as helpful as last time. I've purchased 8 cars in the past 4 years (yes, seriously) and the two at Jim Ellis were the easiest and least stressful. I had a horrible experience at another Metro-Atlanta Mazda dealer and the experience at Jim Ellis was so different it was truly amazing. Just can not say enough good things about Jim Ellis Mazda and Ivan Chernov! More

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My experience in purchasing my car was exceptional. Ivan, my sales representative, was professional and an expert salesman. Ivan, my sales representative, was professional and an expert salesman. More

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