Jim Ellis Mazda Marietta

First off, I haven’t been there in many years, seeing now that it’s across the street, the new facility looks awesome. Staff was very nice and friendly. They were kind enough to confirm my own diagnosis of that it’s across the street, the new facility looks awesome. Staff was very nice and friendly. They were kind enough to confirm my own diagnosis of my vehicle. I had an idea of the trailer brake module was going out and YouTube kinda showed the same thing, but i wanted to be sure. Since no work was done, no charges were made. I should be able to repair this myself. But again, sweet facility!!! More

Enjoyed the sweet and not sweet snaks since it was lunch time. Rep worked hard to upsell me which i resent. Tried to sell me tire but honest tire person said i did not need. Doubt i will be back. time. Rep worked hard to upsell me which i resent. Tried to sell me tire but honest tire person said i did not need. Doubt i will be back. I am accustomed to more honest straight forward treatment, less manipulation. More

Eddie and Doug and team always do a great job servicing my mazda. I have been coming to you for years. I thank you for all you do. Susan Romsiewicz my mazda. I have been coming to you for years. I thank you for all you do. Susan Romsiewicz More

Other dealerships should take lessons from Jim Ellis Mazda! Ivan and Paul went above and beyond to earn my business. Ivan was very knowledgeable and helpful with all the safety features. Overall exper Mazda! Ivan and Paul went above and beyond to earn my business. Ivan was very knowledgeable and helpful with all the safety features. Overall experience exceeded my expectations! More

Friendly & customer focused Although there are other Mazda dealers between this location and my home, I plan to have my new CX-30 serviced here; the staff will make you feel at h Although there are other Mazda dealers between this location and my home, I plan to have my new CX-30 serviced here; the staff will make you feel at home. More

Service Summary I am very pleased with the prompt, professional, and thorough services received. The team was ready to service my car when I arrived, and when the se I am very pleased with the prompt, professional, and thorough services received. The team was ready to service my car when I arrived, and when the services were completed, they provided a review of what was done. There was also a touchpoint during my waiting period, to provide me with a status of what was going on, and an estimated time of completion. More

Jim Ellis Mazda service department is consistently friendly, excellent and efficient The waiting area was comfortable and offered light refreshments. The online appointment process was easy. friendly, excellent and efficient The waiting area was comfortable and offered light refreshments. The online appointment process was easy. More

slow check-in - with a reservation Doug was great. Issues solved, Got the car fast when we arrived - paid the bill online Ellis should wash customer cars - or offer wash and detailin Doug was great. Issues solved, Got the car fast when we arrived - paid the bill online Ellis should wash customer cars - or offer wash and detailing at check-in (not for free) I avoid getting service at the dealer for fear of getting over-charged (just look at how many people they have when you go in - we're paying for them) Overall - good experience More