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Jim Ellis Mazda Marietta
Marietta, GA
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,141 reviews
July 10, 2020
Car repair They were very friendly and helpful in communicating the problems with the car. They looked at the car and got back to me in an efficient manner. They were very friendly and helpful in communicating the problems with the car. They looked at the car and got back to me in an efficient manner. More
by kmz17735
Verified CustomerEmployees Worked With
Maron Smith
July 09, 2020
Took my CX-9 in for a recall and received timely and courteous service. The area that I waited in was clean, and all employees that I saw and dealt with were wearing mask. Refreshments were available. I courteous service. The area that I waited in was clean, and all employees that I saw and dealt with were wearing mask. Refreshments were available. I would go back to Jim Ellis for service again More
by KATHY.CHESHIER
Employees Worked With
I have no idea who checked me in or out. I just really didn’t pay attention, but I had to select one to submit this review. , Doug Aldridge
July 09, 2020
Ron was the best customer service representative I've ever had!!! He made my experience extraordinary! He was extremely attentive and answered all my questions and got me taken care of quickly and effici ever had!!! He made my experience extraordinary! He was extremely attentive and answered all my questions and got me taken care of quickly and efficiently! Five stars Ron! More
by Hannah.king
Employees Worked With
Ron
July 08, 2020
Staff was very respectable. Service was timely and efficient. Facilities were also nice, including private spaces for me to do work while I waited. Would go again for services to my car. efficient. Facilities were also nice, including private spaces for me to do work while I waited. Would go again for services to my car. More
by Derek Vinluan
Employees Worked With
Doug Aldridge
July 08, 2020
We had a great experience buying our new Mazda CX-5. Our salesperson Ivan was courteous and professional. Great selection of vehicles and spotless showroom. salesperson Ivan was courteous and professional. Great selection of vehicles and spotless showroom. More
by julie2
Employees Worked With
Ivan Chernogortsev
July 07, 2020
Jazi was terrific As well as her manager and the finance team. Very safe (COVID) and Pleasant experience . Also, The CX5 GTR surpasses my highest expectations. team. Very safe (COVID) and Pleasant experience . Also, The CX5 GTR surpasses my highest expectations. More
by CAMERON_ALSUP
Employees Worked With
Jazi
July 07, 2020
It’s always a pleasure coming here to get my car serviced. The technician advisers are friendly and very knowledgeable. They listen to my concerns and whatever issue I may have with my vehicle. Serv serviced. The technician advisers are friendly and very knowledgeable. They listen to my concerns and whatever issue I may have with my vehicle. Service is done quickly so I’m always in and out. Very much worth the two hour drive there and back. More
by QUITAGIRL
July 06, 2020
I really appreciated the valet service. My vehicle was picked up for an airbag recall and was returned the same day. Great service! The valet who picked up my car was very personable. picked up for an airbag recall and was returned the same day. Great service! The valet who picked up my car was very personable. More
by SWEETIE7955
Employees Worked With
July 05, 2020
Great car buying experience. The dealership was a professional environment. I really liked that Mike knew a lot about the car and took the time to show me all the features. professional environment. I really liked that Mike knew a lot about the car and took the time to show me all the features. More
by JMDavis
Employees Worked With
July 03, 2020
Our entire experience at Jim Ellis Mazda Marietta was phenomenal! Hilton Young took excellent care of us through the entire process, he kept us well-informed and made sure we were comfortable with all th phenomenal! Hilton Young took excellent care of us through the entire process, he kept us well-informed and made sure we were comfortable with all the amazing features of our new vehicle before we left the lot. We are thrilled with our new Mazda! More
by EmB
