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Jim Ellis Mazda Marietta
Marietta, GA
2,178 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
We also have a state-of-the-art collision center. To learn more about our collision and repair services, please visit https://www.jimelliscollision.com/
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,178 reviews
November 24, 2018
Easy estimate and free loner Great job helping me last minute on a weekend with some repairs, gave me a loner too!! Everyone was nice and helpful and I felt like royalty. Great job helping me last minute on a weekend with some repairs, gave me a loner too!! Everyone was nice and helpful and I felt like royalty. More
by JWen
Verified CustomerEmployees Worked With
November 22, 2018
Great service Eddie always takes care of our cars and does a great job. Very friendly and genuinely cares about his customers. We will continue to bring our cars in Eddie always takes care of our cars and does a great job. Very friendly and genuinely cares about his customers. We will continue to bring our cars into Jim Ellis for our service needs. More
by TODDALLEN02
November 22, 2018
Very poor quality I brought my car in for a Scotchgard protectant on both interior and exterior. It looks good at first glance but then again, I picked it up when it wa I brought my car in for a Scotchgard protectant on both interior and exterior. It looks good at first glance but then again, I picked it up when it was getting dark. First of all, as I was driving, it informed me the trunk was not closed. So, I had to pull over and was bit annoyed. Then I started noticing sprays of protectant that wasn't wiped down like my rearview mirror, the plastic in the back, etc. In the morning, I noticed that there were spots that were missed because they didn't bother to remove the cup holders. As I started to examine a bit closer at other spots, there were blotches on parts of the inside roof of the car. I took pictures because I was horrified that the service was night and day compared to the excellent staff at service and sales dept. I don't understand. The service done to my vehicle was so sloppy. I should not have to wipe down those spots with my sweater and bottle of water that Mazda gave me. I usually let a lot of things go but this... I am highly peeved. More
by Married2RF
Employees Worked With
Jeremy, Robin, & Quincy were great!!!
November 22, 2018
Service visit The service advisor (Jeremy) was professional and friendly. He kept me informed as the work progressed. The work was done completely and correctly. The service advisor (Jeremy) was professional and friendly. He kept me informed as the work progressed. The work was done completely and correctly. I have had nothing but good experiences in the Jim Ellis Service Department. More
by GADUCATISTI
Employees Worked With
Jeremy Large
November 19, 2018
Outstanding service visit Fromtge onine appt experience to the day of service, outstanding. Just needed an oil change and overall check up and that's exactly what I got. Very p Fromtge onine appt experience to the day of service, outstanding. Just needed an oil change and overall check up and that's exactly what I got. Very professional and courteous service personnel, kept me updated on repair status. Will definitely return. More
by larosao
Employees Worked With
November 19, 2018
Took great care of mea I had a battery issue so I came without an appt but they were still able to help me. They tried a few things to reduce the cost but even though they I had a battery issue so I came without an appt but they were still able to help me. They tried a few things to reduce the cost but even though they couldn't it was still worth it. Thanks to the staff. Harry More
by HARRYHOPKINS
Employees Worked With
Jeremy Allen
November 16, 2018
Awesome Experience! We bought our daughter a 2013 CX9 and I fell in love with it so on the next day my husband leased a 2019 CX9 for me! Everyone from the moment I walke We bought our daughter a 2013 CX9 and I fell in love with it so on the next day my husband leased a 2019 CX9 for me! Everyone from the moment I walked in was so genuine! Starting with Eddie, Bruno and 2 Sales Managers! The customer service I received made us feel so welcome! So happy we made the change! More
by ADRIANASGIORDANO
November 16, 2018
good service I went it for second service, their staff were helpful in letting me know about what needs to be done. liked the new building and lounge. I went it for second service, their staff were helpful in letting me know about what needs to be done. liked the new building and lounge. More
by vsaikishore888
Employees Worked With
Jeremy Alan Large
November 16, 2018
They take good care of their customers. I went in for an oil change and tire rotation because I was due for that. I had recently gotten two nails in two separate tires. They discovered I had I went in for an oil change and tire rotation because I was due for that. I had recently gotten two nails in two separate tires. They discovered I had a third nail in a third tire, and my tread was pretty low. I bought four new tires at a great price, and was happy they took such good care to see I am safe on the road. They also cleaned my car inside and out before I left. Thank you for that great service! More
by CHODC98
November 15, 2018
Car Damaged during Repair/Dishonest General Manager, Chuck W I purchased a brand new car from this dealership 5 months ago. For my first service, I brought my vehicle back here for its first service. Upon picku I purchased a brand new car from this dealership 5 months ago. For my first service, I brought my vehicle back here for its first service. Upon pickup of my vehicle, I noticed the front end of my car was hit and not one staff member thought to bring this to my attention, There was no empathy shown at the time of discovery. Nonetheless, I emailed the GM, Chuck Wallace. He appeared to be genuine and honest; however, I soon learne was all deception. Chuck offered to buy my vehicle back after the damage- this was a lie. Chuck offered to provide me with a written letter after the damage- this never occurred. Most portsbrjt, Chuck lied about who he took my vehicle to, for the repair. I regret purchasing a vehicle cfromm More
by Kinsmom
