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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,141 reviews

October 02, 2018

Expensive The dealer was ok but the cost of an oil change and tire rotation was excessive. I will go to another dealer in the future. More

by Bobo13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Oct 22, 2018 -

Jim Ellis Mazda Marietta responded

Thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the chance to talk to you further so please do call us at (888) 445-8534 at your earliest convenience. We hope to hear from you.

October 02, 2018

Doug is the best! If you get service at the Marietta location be sure to ask for Doug. He is the best and really helps you understand the service you need as well as pl More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, thank you so much for your positive comments about Jim Ellis Mazda Marietta! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

October 02, 2018

Service Visit Work was done to my satisfaction. Everyone is friendly and informative. Suggestions were made for future reference. The car looked and drove beauti More

by HOWDI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Maclennan, Doug Aldridge
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Howdi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

October 02, 2018

Good buying Experience Overview, a good buying experience with Jim Ellis Mazda. The car salesperson was quick to provide information about the available CX-9s, and provided More

by jhhug78
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Diya
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us! Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2018

Friendly and professional Couldn’t be happier with my experience. They went out of their way to help me. Went over everything and made sure to answer all my questions. More

by dwbeck134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Nakamura, Daryl NeSmith
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience. Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2018

Oil Change Eddie Goines remains outstanding as a service adviser; the service provided was outstanding. I will continue to return to Jim Ellis for service in the More

by RONNANDGAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Mazda Marietta. Please let us know if there is ever anything else we can do for you! Safe travels!

October 02, 2018

Each person I worked with was helpful. Never knew you could take a loaned car until one of the employees (Eddie) mentioned it when it was discovered that I needed to do additional work on More

by foso
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Hello, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 02, 2018

Overall good service I took my car in for an oil change and a couple other small things like a cabin air filter change. Overall service was not quick nor was it slow. The More

by JC1112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, thank you for taking the time to leave a review for us at Jim Ellis Mazda Marietta. We're happy we could meet your expectations! If you're ever in need of more help, please let us know! We hope you have a great day!

October 02, 2018

Consistently Great Service I have had my car serviced here many years. I can always count on them to be professional, very responsive, and take care of my vehicle. More

by LKDUDLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know! We hope you have a great day!

October 02, 2018

exxcellent service Professional, courteous and experienced. We now own a 2003 Mazda Protege 5 and a 2017 Mazda CX-5 (bought at Jim Ellis) and will only have them service More

by sounddirection
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacki on sales, Doug Aldridge, Nestor Diya
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we are so happy to read such a great review about Jim Ellis Mazda Marietta! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

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