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Jim Ellis Mazda Marietta - Service Center

Marietta, GA

4.4
1,033 Reviews

1,033 Reviews of Jim Ellis Mazda Marietta - Service Center

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May 13, 2020

Great customer service and the dealership is very nice as well! The waiting area is quite nice and what makes it better is they offer complimentary drinks and snacks. More

by Blopez2684
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Uko, Rose Shuck
May 14, 2020 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! We hope to be of service to you again. Take care!

May 05, 2020

My 2014 Mazda CX-5 is the 3rd Mazda I have purchased from Jim Ellis. I have never had my cars serviced anywhere else because of my confidence in the work they do, and the polite and kind way I am treated by More

by MARYANNLONGSHORE
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge
May 08, 2020 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Have a wonderful day!

May 04, 2020

Very friendly. Work was done exceptionally well. I will definitely go back for all my car needs. I like the fact that they took the time to make sure all my questions where answered. More

by Billymills1680
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Keith Paulk, Peter Uko, Rose Shuck
May 08, 2020 -

Jim Ellis Mazda Marietta responded

Hi there, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2020

Problem free visit and in the recent past it has not always been that way at this dealership. But because it was problem free and Rose sent me a follow up email then my past several experiences at this More

by Ron.Rizzardi
Recommend Dealer
Yes
Employees Worked With
Marin Dejour Smith, Rose Shuck
May 08, 2020 -

Jim Ellis Mazda Marietta responded

Ron, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

May 02, 2020

Great service. A little pricey but very nice customer service. Everyone there was so professional and nice. Jim Ellis is a very clean and nice place to wait on your car.Refreshments where also good. More

by genevaf49
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge, Rose Shuck
May 08, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us! At Jim Ellis Mazda Marietta, we value our customers and we look forward to seeing you on your next visit. Take care!

April 29, 2020

Doug was extremely helpful and understanding through the entire process. I really appreciate him. He represented the dealership well, and when it’s time for me to purchase a new vehicle I’ll return if I can More

by Matt
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Apr 30, 2020 -

Jim Ellis Mazda Marietta responded

Thank you for sharing your experience with us, Matt! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to see you again!

April 25, 2020

The service was great, from the parts department to the service department. I definitely will return for my next auto service, and any other related issues. More

by erawls2010
Recommend Dealer
Yes
Employees Worked With
Todd Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Aldridge, Peter Uko
Apr 26, 2020 -

Jim Ellis Mazda Marietta responded

That's great to hear! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

April 21, 2020

As a two-time customer of their new car lot, and a repeat customer of their services department - I recommend Jim Ellis as highly as I can. They're professional, honest, and go the extra mile to make sure y More

by RX8volution
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge, Rose Shuck
Apr 23, 2020 -

Jim Ellis Mazda Marietta responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Please let us know if there is ever anything else we can do for you! We hope to be of service to you again in the future.

April 18, 2020

It took 2 1/2 to change my oil &check key fobs when I had scheduled this days ahead of time. No update that entire time. More

by BETSYRWALKER
Recommend Dealer
No
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2020

Had them check out a 2012 used Mazda Miata MX-5 before I bought it from a local dealership. They did a great job and I got a good report from I believe the man’s name was Doug. He told me that I got a good More

by Gordon
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Apr 18, 2020 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your recent experience with us, Gordon! Thanks again for the positive feedback, and we hope that you have a great day!

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