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Todd Allen
Refer Me
53 Reviews
Atlanta native. Graduated from Etowah High School. I coach fast pitch softball for Middle School and Allstar travel teams. My goal is a timely response - It's the most important expectation for my dealers, body and repair shops. Truly blessed to be a part of the Jim Ellis family for over 25 years.
Read moreDealership Experience
33 yrs, 4 mos
Industry Experience
35 yrs, 4 mos
Specialties & Trainings
Mazda master certified
53 Reviews
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53 Reviews of Todd Allen
August 08, 2023
Terrible experience, they tried to price gouge me and do a lot of unnecessary stuff to my car. They quoted me $3,000 and completely misdiagnosed my 2014 mazda cx-5. Their service manager (Eddie?) charged me a lot of unnecessary stuff to my car. They quoted me $3,000 and completely misdiagnosed my 2014 mazda cx-5. Their service manager (Eddie?) charged me $300 for diagnostics that were incorrect. I took it Pep boys after taking it to Jim Ellis (because the car was still drivable mind you) and pep boys said all I needed was a new battery and like magic the issue was fixed. I gave Pep boys the diagnostic report from Jim Ellis Mazda and they said it was definitely an attempt at overcharging me for unnecessary services and my alternator has been working fine ever since, even though Jim Ellis Mazda said it had already gone bad. DO NOT trust this dealership or service department, I'll never use them again. This felt like a scam for sure. More
by Bennyaharris
Other Employees Tagged: Daryl NeSmith, Eddie Goines , Jim Ellis Mazda is a Scam
Helpful 
May 18, 2023
Every person that worked with us was friendly and courteous. Our needs were met and we were happy with our purchase. We look forward to working with you again. courteous. Our needs were met and we were happy with our purchase. We look forward to working with you again. More
by brownjh78
Other Employees Tagged: Daryl NeSmith, Paul Miller, Mike Fresquez, Eddie Goines, Lance Jeter
October 31, 2022
Very kind and sweet . Help me with all my cars needs and wants . Customer Service 100% and more . Felt like I was in business with family . Help me with all my cars needs and wants . Customer Service 100% and more . Felt like I was in business with family . More
by larhondamoss
Other Employees Tagged: Marion Gilbert, Brunno Nakamura, Oleg Robu, Katia Gonzalez , Maron Smith
May 10, 2022
I ordered a part and paid for it. Was told that it would be in within a couple of weeks. After two weeks, I had to call and e-mail to get an update. Was told that it would be there Was told that it would be in within a couple of weeks. After two weeks, I had to call and e-mail to get an update. Was told that it would be there "Thursday or Friday". When I hadn't gotten notice that it had shipped on the following Monday, I played he!! actually speaking to a real person. Eventually, I was told (two weeks after paying for the item) that it was on backorder and woudn't ship until July at the earliest. Also, I have not received the full refund for my order as of yet. Avoid these folks! More
by GR8FUL1167
February 01, 2022
The appointment time was accurate the reception was warm and welcome the process was smooth and Flawless the people are knowledgeable and friendly all my concerns were met immediately and efficiently overal and welcome the process was smooth and Flawless the people are knowledgeable and friendly all my concerns were met immediately and efficiently overall it's just a great place to do business More
by Richard
Other Employees Tagged: Brunno Nakamura , Lance,Chase
September 05, 2021
Eddie is always a joy to work with in the service department. I have bought three cars fro Jim Ellis Mazda. Happy with Mazda’s for their reliability. department. I have bought three cars fro Jim Ellis Mazda. Happy with Mazda’s for their reliability. More
by JSutterfield
Other Employees Tagged: Eddie Goines
August 21, 2021
This is the first time I have purchased a car without the high pressure salesman. Roosevelt was very knowledgeable and answered all my questions without trying to push me into a decision. There were no deale high pressure salesman. Roosevelt was very knowledgeable and answered all my questions without trying to push me into a decision. There were no dealer add ons and I was able to get their anniversary discount, so the final price was very reasonable More
by xx
Other Employees Tagged: Hannah Parker, Roosevelt Standifer
June 25, 2021
Best car buying experience EVER!! I look forward to buying my next car there! :-) buying my next car there! :-) More
by actrade19
Other Employees Tagged: Mike Fresquez , Hannah Parker
June 08, 2021
Jim Ellis Mazda has always been very responsive and works hard to make the customer happy. The sales and the service dept. are first class. hard to make the customer happy. The sales and the service dept. are first class. More
by jmckinney
Other Employees Tagged: Rick Brown, Paul Miller, Eddie Goines, Brunno Nakamura , Hannah Parker, Rose Shuck, Maron Smith, Peter Uko, Rick Brown, 5 stars
