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Jim Ellis Mazda Marietta - Service Center
Marietta, GA
1,033 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,033 Reviews of Jim Ellis Mazda Marietta - Service Center
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May 13, 2019
They are the best The service department is very customer centric. We have had wonderful service for the last 9 years with our old car, and look forward to many more wi The service department is very customer centric. We have had wonderful service for the last 9 years with our old car, and look forward to many more with the new one. More
by KBMaz
Verified Customer
May 13, 2019
Like family Every time I step into this dealership, I feel like family. They’re efficient, kind, and care about their customers! I was thoroughly impressed by the Every time I step into this dealership, I feel like family. They’re efficient, kind, and care about their customers! I was thoroughly impressed by the speed and quality of their work. More
by shelbimn
May 10, 2019
Regular scheduled maintenance Scheduled the regular maintenance with the MyMazda app which makes setting up appointments very easy. After consultation with my service advisor, tech Scheduled the regular maintenance with the MyMazda app which makes setting up appointments very easy. After consultation with my service advisor, technician recommended new front breaks. This added less than a hour to the total time required and very reasonably priced. Happy with the experience and will be back next month for the scheduled maintenance on our other Mazda. More
by Mazda Tom
Employees Worked With
May 10, 2019
Routine service Eddie is always considerate & honest. Eddie will always let the customer know if additional work need to be done. I know I will get honest service fr Eddie is always considerate & honest. Eddie will always let the customer know if additional work need to be done. I know I will get honest service from Eddie. More
by LAWELLS58
Employees Worked With
May 10, 2019
service Center has always done quality work When I made my appointment and requested a courtesy car; I was not told that I needed the declaration page of Ins. I had standard proof of Ins. Allie When I made my appointment and requested a courtesy car; I was not told that I needed the declaration page of Ins. I had standard proof of Ins. Allie was very professional and went an extra step to notify Pete,her manager of the situation. I appreciate that Allie and Pete went above and beyond to assist me with getting the courtesy car. My family and I currently own 3 Mazdas and we have been customers for approximately 13 years.. More
by THOMPSON2351
May 09, 2019
Helpful service Doug went the extra mile to help get a part fixed for me. It was not something I had come in for but he got me a good deal Doug went the extra mile to help get a part fixed for me. It was not something I had come in for but he got me a good deal More
by FSTUMMY
Employees Worked With
Doug Aldridge
May 09, 2019
Fixed my key fob issues no problem Bought online some supposed OEM replacement fobs and blank keys to get cut and programmed. Turned out they ones I got were junk and one was not progr Bought online some supposed OEM replacement fobs and blank keys to get cut and programmed. Turned out they ones I got were junk and one was not programmable. Other was useless too. They managed to get a new transponder key cut and working plus one of the fobs and fixed my old fob back into working order so there is a good backup key now. All for a reasonable price and excellent service. Kudos in order and I will make them my dealer now over the previous one in Roswell that was just meh! More
by Greenerguy
Employees Worked With
Doug Aldridge
May 08, 2019
Excellent I had the pleasure of working with Eddie in service. My experience delightful. He was Kind, Attentive, informing and courteous. He goes the extra Mile I had the pleasure of working with Eddie in service. My experience delightful. He was Kind, Attentive, informing and courteous. He goes the extra Mile! More
by TCRMASON
Employees Worked With
May 07, 2019
5 stars The reason for this rating was because they were very professional and for the quality of work, the price was very reasonable compared to the other pl The reason for this rating was because they were very professional and for the quality of work, the price was very reasonable compared to the other places I been to. More
by Jwhite23
Employees Worked With
May 06, 2019
Great experience. As always Great service and quality work on my car. I have nearly 110,000 miles on my Mazda 3 and it still drives like new. I have all my service done at Jim El Great service and quality work on my car. I have nearly 110,000 miles on my Mazda 3 and it still drives like new. I have all my service done at Jim Ellis, even oil changes. The staff is friendly courteous and extremely helpful. They don’t oversell. And they keep their promises More
by DEAN
Employees Worked With
