Jim Ellis Mazda Marietta - Service Center

Best dealership This is the best dealership I’ve been to with any of my cars. My next car for sure will be a Mazda. Service team is amazing. Don’t try to up sale on a This is the best dealership I’ve been to with any of my cars. My next car for sure will be a Mazda. Service team is amazing. Don’t try to up sale on anything which makes me trust them way more. My car always drives better when I leave. I’ve never had to return for anything or feel the need to complain. very efficient and extremely professional and helpful team. More

The customer service is great! The staff always make sure they can accommodate and last minute changes or later arrivals for service assistance. This is one of the reasons I don’t g The staff always make sure they can accommodate and last minute changes or later arrivals for service assistance. This is one of the reasons I don’t go anywhere else. Awesome! More

Outstanding Service This place is really great, I use it for scheduled maintenance. Quick service, ride to work and back while the car is being worked on. Nice people, gr This place is really great, I use it for scheduled maintenance. Quick service, ride to work and back while the car is being worked on. Nice people, great attitude. Thank you. More

Well....anyway Had two bad experiences with the the telephone drones trying to schedule an oil change...they tried to sell me brake service on a six month old vehicl Had two bad experiences with the the telephone drones trying to schedule an oil change...they tried to sell me brake service on a six month old vehicle...both times! Called back straight to the service advisor and booked the service.Showed up for appointment and was told I was not scheduled but they did it anyway...good job! More

Sales great / Service rather poor The salesman (Mike) and the finance guy ( Chris) we’re superior to all I have felt with in the past. The service was not so good, can not and would no The salesman (Mike) and the finance guy ( Chris) we’re superior to all I have felt with in the past. The service was not so good, can not and would not recommend. More

Always a pleasure. Friendly and courteous staff. The premises are immaculate. The waiting area is comfortable with plenty of drinks and snacks. Having service done on Friendly and courteous staff. The premises are immaculate. The waiting area is comfortable with plenty of drinks and snacks. Having service done on my car is a pleasant experience. More

Amazed in Auburn! This is our second service at Jim Ellis Mazda in Marietta, GA. Our service writer, Doug was aware that our service would be a few hours. We were provi This is our second service at Jim Ellis Mazda in Marietta, GA. Our service writer, Doug was aware that our service would be a few hours. We were provided a loaner so that we could get lunch in the area. He even helped secure our carseat! Doug was stellar! We have decided that we will purchase our next Mazda from Jim Ellis Mazda Marietta! Thank you Doug Aldridge, mechanics, & Service Department! KDaniel More

Fantastic. I’ll be back in 5000 miles Eddie took fantastic care of me. He was friendly and professional, and he kept me updated in a timely fashion in regards to additional work and pricin Eddie took fantastic care of me. He was friendly and professional, and he kept me updated in a timely fashion in regards to additional work and pricing. He was prompt in returning calls. All around a great experience. More

Doug Rocks! Be sure to ask for Doug, he is the best! He really tries to make it fit within your budget. He always has ideas about how to get the more expensive wo Be sure to ask for Doug, he is the best! He really tries to make it fit within your budget. He always has ideas about how to get the more expensive work done where it doesn't damage your wallet too badly More

Recall? Not likely. I was told that I had a recall. When I dropped off the car I experienced personal service. An hour later I was called and had a long list of repairs. I was told that I had a recall. When I dropped off the car I experienced personal service. An hour later I was called and had a long list of repairs. My recall was not in the list. I was told that my car would be available in a few hours. The problem was originally I was told my recall would be a few days to address. I feel like I was not helped. I will think twice next time I look to service my vehicle at Jim Ellis. More