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Jim Ellis Toyota of McDonough
McDonough, GA
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,665 reviews
January 24, 2024
Only after I wired my down payment of 50 percent and signed a few forms did The finance manager announce that my interest rate was 1 percent higher, a dealership error. Same finance person pushed the sa signed a few forms did The finance manager announce that my interest rate was 1 percent higher, a dealership error. Same finance person pushed the sale of the customer service plan real hard. Delayed completing paperwork until I agreed to a some part of the service plan. More
by markmelba
Verified CustomerEmployees Worked With
Finance Manager named Javon
January 23, 2024
Brian was very helpful and courteous. He was able to help us find the perfect vehicle and hep resolve any hiccups during the buying process. Thanks Brian and Jim Ellis Group He was able to help us find the perfect vehicle and hep resolve any hiccups during the buying process. Thanks Brian and Jim Ellis Group More
by EH
Employees Worked With
January 23, 2024
Get an appointment is easy and they get me in and out with no hassle. Great overall experience. with no hassle. Great overall experience. More
by Sfcollie
Employees Worked With
January 23, 2024
Brian did an excellent job and went above and beyond the call to make me comfortable. He was very knowledgeable and answered all my questions with ease. I would definitely buy from him again. call to make me comfortable. He was very knowledgeable and answered all my questions with ease. I would definitely buy from him again. More
by Carla
Employees Worked With
January 23, 2024
Exceptional customer service: fast, friendly, solution-oriented, exceeding expectations, and demonstrating genuine interest in customers. solution-oriented, exceeding expectations, and demonstrating genuine interest in customers. More
by Fernando Osuna
January 23, 2024
Pleasant. Oscar was wonderful. Most pleasant experience I've had since coming. Oscar was wonderful! He was very helpful. Oscar was wonderful. Most pleasant experience I've had since coming. Oscar was wonderful! He was very helpful. More
by KAYGUY
January 23, 2024
Brian was amazing help! He did absolutely everything and some to accommodate my wife and I. He helped us get our brand new vehicle without any hassle! We loved it and would He did absolutely everything and some to accommodate my wife and I. He helped us get our brand new vehicle without any hassle! We loved it and would be more than willing to do even more business with him! More
by mnevans1201
Employees Worked With
January 22, 2024
Every one was so accommodating, the waiting room was comfortable and allowed me the ability to work while waiting. comfortable and allowed me the ability to work while waiting. More
by DLMALCOLM2011
January 22, 2024
Everyone we worked with was exceptional. I did not know what I wanted. Very patient I did not know what I wanted. Very patient More
by sherrydmartin60
