Back

Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,655 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Contact Dealership

144 Hwy 81 West

McDonough, GA

30253

Directions

By Type

Showing 8,655 reviews

November 15, 2023

Tire rotation with appointment. Took 2 1/2 hours I expected shorter turn time with appointment. More

by Themortgageman
Recommend Dealer
Yes
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 15, 2023

Technician was friendly and fast. I do appreciate the video that was send explaining what was being done to my vehicle. More

by michael.moore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria in service and Jeremaine Hill in sales
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Michael.moore1! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 15, 2023

The service associates are wonderful and take great care of me. I would like to say thank you More

by HARN.LISA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2023 -

Jim Ellis Toyota of McDonough responded

Harn.lisa, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 14, 2023

He was very helpful with my sister buying her first car for under 10 thousand. More

by amirra
Recommend Dealer
Yes
Employees Worked With
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Jim Ellis Toyota of McDonough responded

Amirra, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

November 14, 2023

They are always sweet and quick. I never have an issue here with any of the staff. More

by treya.clark34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Nov 17, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Treya.clark34! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 14, 2023

Jim Ellis Toyota was an amazing dealership. Excellent staff, clean dealership, and my salesman Jamari Byars made my experience easy and hassle free. Thank you Mr. Byars and Jim Ellis Toyota! More

by jennyfran0208
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Ogoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Jim Ellis Toyota of McDonough responded

Jennyfran0208, thank you for your kind words and congratulations on your new vehicle! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 13, 2023

David Washington was of great assistance. He was thorough and patient, and he helped me get the best deal on my car. Go see him! More

by sonya_giles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Jim Ellis Toyota of McDonough responded

Sonya_giles, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

November 13, 2023

Sales and Service personnel have been courteous and professional at all times. Very satisfied with my experience in both departments. More

by Gsueagletj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lavar Freder, courteous and professional
Nov 17, 2023 -

Jim Ellis Toyota of McDonough responded

Gsueagletj, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 13, 2023

Great service courteous agents very pleased, will recommend them to Friends and family Look forward to using the service department again in the future More

by blutch1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason
Nov 17, 2023 -

Jim Ellis Toyota of McDonough responded

Blutch1, thank you for writing this fantastic review and giving our dealership such a high star rating! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 12, 2023

Thanks Daniel for your excellent customer service and assistance with my vehicle. I truly appreciated your service on Tuesday. More

by JAY WHEELER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Nov 14, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jay Wheeler! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

...
188
...