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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,622 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,622 reviews

October 27, 2023

Everyone was polite and friendly. Jamari did a great job showing us the Highlander we came to drive and decide to buy. He was very helpful. Just like we’d been knowing him a long t More

by LHGIBSON
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Lhgibson, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 27, 2023

I recently had the pleasure of purchasing a vehicle from Toyota of McDonough, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted by More

by spicee2127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Spicee2127, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 27, 2023

For the Best Client Experience, you Must go to Jim Ellis Toyota of McDonough, GA. to buy your car. The Whole Team made my car buying experience literally “Excellent”. From the sales person, to the sales m More

by harris.mayra
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hudson Toussaint
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tre knox
Oct 31, 2023 -

Jim Ellis Toyota of McDonough responded

Harris.mayra, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

October 26, 2023

Excellent, polite, easy and smooth I got there so much earlier than my appointment and I was attended without inconvenience More

by andreacsg
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oscar Johnson
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Andreacsg, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 26, 2023

Great customer a service and I love the service video whil car is In shop More

by JTATL30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Jtatl30, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 26, 2023

Excellent service sometimes now have 1 hour oil change but if you need quick 1 More

by PATRICIAHUEY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sylvia
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

October 26, 2023

Great service and very friendly staff. They sent a video of the inspection and exactly what needed to be serviced. More

by Kvaghela1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Kvaghela1! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 25, 2023

Keisha was the absolute best. I didn’t feel like she wasted my time and she worked to get us the deal we were looking for. She came highly recommended and I can see why! Ask for K More

by Ashanti M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2023 -

Jim Ellis Toyota of McDonough responded

Ashanti M, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

October 25, 2023

I was able to get a same day appointment. They got me in an out fast! More

by Stephanie.dixonpurl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

October 25, 2023

Got my car serviced. Oscar was professional and nice. I wish you could come down on the service charge More

by VASTGROUPUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Vastgroupusa! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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