Jim Ellis Toyota of McDonough

Thank you Ahmad Ali for my experience with Jim Ellis and thank you Mallory as well! Best duo ever!!! thank you Mallory as well! Best duo ever!!! More

Everyone was very helpful. Oscar even worked to say my last name correctly! The service was fast, too! Oscar even worked to say my last name correctly! The service was fast, too! More

Wait is too long for oil change when you have an appointment. I travel 45 miles south of McDonough and try to schedule my appointments early in the morning so I won’t run into traffic but I’ve been appointment. I travel 45 miles south of McDonough and try to schedule my appointments early in the morning so I won’t run into traffic but I’ve been waiting 2 to 2 1/2 hours for my last 2 appointments. More

Friendly, professional, convenient. The work was done in a timely manner. I will return for future oil changes. The work was done in a timely manner. I will return for future oil changes. More

My problem with dealers ship is I don't trust there work. This is first time I dident have a problem. It's either loose wheels, chiped wheels, always something. Make appointment does no good really, you n This is first time I dident have a problem. It's either loose wheels, chiped wheels, always something. Make appointment does no good really, you need to plan on being there half a day. I love the car. I'm saying this as a retired automotive tech of 50 years. More

Service Advisor was knowledgeable and customer service was exceptional. Atmosphere was very friendly and relaxed was exceptional. Atmosphere was very friendly and relaxed More

Everyone was polite and friendly. Jamari did a great job showing us the Highlander we came to drive and decide to buy. He was very helpful. Just like we’d been knowing him a long t Jamari did a great job showing us the Highlander we came to drive and decide to buy. He was very helpful. Just like we’d been knowing him a long time. He’s a very special person. We’d recommend Jim Ellis dealership to everyone. More

I recently had the pleasure of purchasing a vehicle from Toyota of McDonough, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted by Toyota of McDonough, and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted by a sales representative who not only displayed professionalism but also a genuine commitment to making my car-buying experience as smooth and transparent as possible. My sales guy, whose name is Jamari Byars, truly went above and beyond to ensure that I was well-informed and comfortable throughout the entire transaction. He took the time to understand my needs and preferences, and then meticulously guided me through their extensive selection of vehicles, providing valuable insights and answering all my questions. His transparency and thoroughness were truly remarkable and put my mind at ease. What stood out most was Jamari's dedication to ensuring I made an informed decision. He patiently explained all the features, options, and pricing details, leaving no room for ambiguity. It was evident that he genuinely cared about my satisfaction and wanted to match me with the perfect vehicle. The exceptional service didn't stop with the sale. Jamari made sure to follow up with me after my purchase, ensuring that I was completely satisfied with my new car and addressing any post-purchase concerns promptly. In a world where buying a car can sometimes be a daunting and stressful experience, my encounter with Jamari at Toyota of McDonough was a refreshing exception. I highly recommend anyone in search of a new vehicle to visit this dealership and experience the top-tier service that they provide. It's not just a car purchase; it's an outstanding customer experience. Thank you, Toyota of McDonough, and thank you, Jamari Byars. More

For the Best Client Experience, you Must go to Jim Ellis Toyota of McDonough, GA. to buy your car. The Whole Team made my car buying experience literally “Excellent”. From the sales person, to the sales m Toyota of McDonough, GA. to buy your car. The Whole Team made my car buying experience literally “Excellent”. From the sales person, to the sales managers and then the icing on the cake were the finance managers. There was absolutely no pressure, only great service. Ask for Mallory, Carlos, Luis, Ali, and Jamari. Also can’t forget the mangers Lacy, Mike, Ja’Von, Kelvin and Tony! If you want a Toyota, there is no better place to go! More

Excellent, polite, easy and smooth I got there so much earlier than my appointment and I was attended without inconvenience earlier than my appointment and I was attended without inconvenience More