Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Toyota of McDonough
McDonough, GA
8,655 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,655 reviews
July 20, 2023
Leon was awesome! He took great care of my son! It was his first experience getting to buy a NEW car! Thank you Leon for taking such great care of him! #leonistheman He took great care of my son! It was his first experience getting to buy a NEW car! Thank you Leon for taking such great care of him! #leonistheman More
by shine4uJesus
Employees Worked With
Verified CustomerJuly 19, 2023
Great customer service and willingness to help with any questions or concerns I had. Kept me in the loop. questions or concerns I had. Kept me in the loop. More
by MARLON.BROWN
Employees Worked With
July 19, 2023
Everyone is nice , service is excellent , wait time is very good , I am happy , Thanks . very good , I am happy , Thanks . More
by twbritt2
July 19, 2023
From the very beginning my experience was great. My 1st time at this location and Oscar was great from the greeting to the time that I drove out my car. I was kept aware of everything they were do My 1st time at this location and Oscar was great from the greeting to the time that I drove out my car. I was kept aware of everything they were doing with my vehicle. More
by Sjgoode56
Employees Worked With
July 19, 2023
This dealership allow you to see the work that's being done. That's different then any other! done. That's different then any other! More
by Mcgillrc1
Employees Worked With
July 18, 2023
My wife and I just purchased a nice used car from them. The entire process went smoothly - thanks to our amazing sales person Mallory Roberts! There were a few problems that needed correcting before we cou The entire process went smoothly - thanks to our amazing sales person Mallory Roberts! There were a few problems that needed correcting before we could take possession of the car. Little things like a scratch here, a ding there etc. Mallory took total control and made sure we got what was promised. And the price was fair too! Everyone we came in contact through the entire process went out of there way to make us feel special. This is our third car from. Jim Ellis dealer, they are a good family. If you want to buy solid used car from a dealer you can trust - I highly recommend this dealer and Mallory in particular! Steve Brown, Lawrenceville, GA More
by Steve
Employees Worked With
Mallory Roberts
July 18, 2023
They inform me of needed services, i can watch my car being serviced while in the waiting room. They are fast, friendly and never scammy. I love this service department being serviced while in the waiting room. They are fast, friendly and never scammy. I love this service department More
by Dinahmiteluxe
Employees Worked With
July 18, 2023
The service was good and fast. The mechanic sent me the video about what they were doing for my car. The mechanic sent me the video about what they were doing for my car. More
by Silvia Kusumoningrum
July 18, 2023
I had a great experience with Mr. Diaz the salesman. I tried to buy a car about a year ago but could not find anything however my experience with Mr. Diaz made me come back to Jim Ell Diaz the salesman. I tried to buy a car about a year ago but could not find anything however my experience with Mr. Diaz made me come back to Jim Ellis a little over a year later and he helped me find what i was looking for on my first day looking for a car. More
by Bryan
