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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,657 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,657 reviews

July 18, 2023

The service was good and fast. The mechanic sent me the video about what they were doing for my car. More

by Silvia Kusumoningrum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Silvia Kusumoningrum! Thanks again for your business! Take care!

July 18, 2023

I had a great experience with Mr. Diaz the salesman. I tried to buy a car about a year ago but could not find anything however my experience with Mr. Diaz made me come back to Jim Ell More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Bryan! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 18, 2023

Great customer service, very efficient and honest, accountable as well as on time everytime I visit. More

by Andymehta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Andymehta, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 18, 2023

Pretty awesome experience! ! Victoria was very helpful and knew a lot about the service center and offers. More

by Joshsimmons77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Joshsimmons77, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 17, 2023

Very good customer service. Fast and stand behind their work! Salesman was great and patient More

by prestonmoss97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Prestonmoss97! Thanks again for your business! Take care!

July 17, 2023

Great updates on repairs via video . personal attention to service..go out the way to satisfy More

by TYRONESPAULDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Ray
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Tyronespaulding, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 17, 2023

I have been going there for years and the services have been great. No issues so far. More

by SHARMONIQUE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Jim Ellis Toyota of McDonough responded

Sharmonique01, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

July 16, 2023

Good folks to be in business with. ...they are honest and helped us with many aspects of the purchase More

by rhill.acep
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

I was pleased with the service and purchase of my Toyota. Thank you Jim Ellis. More

by raygwendolyn594
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

max is the man! !!! he listened and made sure i was comfortable with my purchase! More

by elrodsherell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
kenneth maxwell
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