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Jim Ellis Toyota of McDonough
McDonough, GA
8,662 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,662 reviews
July 13, 2023
Great service and attention to customers. It’s a family run business of the best kind! It’s a family run business of the best kind! More
by johnayer
Verified Customer
July 13, 2023
Great service! Explained the entire process to me. Listened to all my concerns. Made process simple! Explained the entire process to me. Listened to all my concerns. Made process simple! More
by Taylor200486
Employees Worked With
July 13, 2023
Mr. Persaud was very courteous and attentive. He made sure that I was taken care of. The service has been good each time my vehicle was serviced. sure that I was taken care of. The service has been good each time my vehicle was serviced. More
by missbell85
July 13, 2023
Everyone was very welcoming and they made sure to walk me through the entire process. through the entire process. More
by skbarrow02
Employees Worked With
July 13, 2023
REALLY REALLY good customer service. Nice people everyone is willing to help you. Hudson took really good care of me. Through the whole process. I went by myself and as a female I didn’t Nice people everyone is willing to help you. Hudson took really good care of me. Through the whole process. I went by myself and as a female I didn’t feel like they were trying to get over on me. I would give them a 100/100 More
by NIKKISANDERS975
July 13, 2023
He is very good at his craft. I never leave him without driving a new car home😁 I never leave him without driving a new car home😁 More
by wuttorb
July 12, 2023
I enjoyed doing business here, customer service was great and I got exactly what I wanted. and I got exactly what I wanted. More
by Keisha D
Employees Worked With
July 12, 2023
Excellent Customer Service with Raymond! I also was very pleased with my mechanic and the way Toyota has them recording and explaining what they are doing to your vehicle. My mechanic even c I also was very pleased with my mechanic and the way Toyota has them recording and explaining what they are doing to your vehicle. My mechanic even came out and informed me of an issue he came across. Ms. Judy was also very pleasant at the refreshment stand! Very pleasant atmosphere! More
by Jaynaejackson
Employees Worked With
Other Employees :
Mechanic on duty I forgot his name
