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Jim Ellis Toyota of McDonough
McDonough, GA
8,699 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,699 reviews
June 13, 2023
It was my second time going for service and I am very happy. Great customer service, Lavar Frederick was amazing, I love the video he sent explaining about the service they was providing to my car. happy. Great customer service, Lavar Frederick was amazing, I love the video he sent explaining about the service they was providing to my car. More
by willivon15
Verified CustomerEmployees Worked With
Lavar Frederick
June 13, 2023
The deal ship is wonderful and responsive to its customers. I have had nothing but amazing experiences there especially with the service coordinators. Raymond was outstanding. customers. I have had nothing but amazing experiences there especially with the service coordinators. Raymond was outstanding. More
by NIKKIQ747
June 13, 2023
The salesman and financial services were transparent and very professional during our visit at Jim Ellis Toyota. Also knowledgeable of the the services that were available. A pleasant experience for us afte very professional during our visit at Jim Ellis Toyota. Also knowledgeable of the the services that were available. A pleasant experience for us after having to drive more than a hour. More
by Smokey55
June 12, 2023
Mr. Milikan explained how and when to service my truck very well. He listened to my concerns and addressed every one. I felt like I could trust him and he made me feel confident regarding the “health” of very well. He listened to my concerns and addressed every one. I felt like I could trust him and he made me feel confident regarding the “health” of my vehicle. More
by SylviaWalker33
Employees Worked With
June 12, 2023
David Washington was great to work with. He was very knowledgeable of the Corolla hybrid I purchased. David was very good at not pressuring me into something I didn’t want or need He was very knowledgeable of the Corolla hybrid I purchased. David was very good at not pressuring me into something I didn’t want or need More
by Pipebug
Employees Worked With
June 11, 2023
Fast and easy service. Totally appreciate the professionalism & friendliness. Unfortunately could not give me the price of the car so that I could afford the payment Totally appreciate the professionalism & friendliness. Unfortunately could not give me the price of the car so that I could afford the payment More
by bcjj1241
June 10, 2023
I HAVE A OLDER TOYOTA YOU CAN SOURCE THE AFTERMARKET PARTS AND REPAIR the truck PARTS AND REPAIR the truck More
by NETDOUG317
June 10, 2023
Friendly customer service and very helpful when getting my car repaired. I was on somewhat of a tight timeline and they were able to do the necessary repairs in a timely manner. I will definitely be retu my car repaired. I was on somewhat of a tight timeline and they were able to do the necessary repairs in a timely manner. I will definitely be returning soon to have scheduled maintenance performed. More
by DELTADDON74
Employees Worked With
June 10, 2023
They got me in and out took a minute to check in. Staff very friendly Staff very friendly More
by BELINDA.DONALDSON
Employees Worked With
