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Jim Ellis Toyota of McDonough
McDonough, GA
8,699 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,699 reviews
Verified Customer
June 09, 2023
Victoria is awesome. Such great communication and customer service. She explains everything to a tee. Such great communication and customer service. She explains everything to a tee. More
by D.standridge
Employees Worked With
June 09, 2023
Great and quick service. I waiting on my oil change, and it only took an hour total. Clean and comfortable waiting area as well. I waiting on my oil change, and it only took an hour total. Clean and comfortable waiting area as well. More
by Kvaghela1
Employees Worked With
June 09, 2023
A very nice place for service , always professional, always clean and even has a place for kids to play while you wait for your vehicle, I thought that was very thoughtful. always clean and even has a place for kids to play while you wait for your vehicle, I thought that was very thoughtful. More
by Alfred68
Employees Worked With
June 09, 2023
This experience was fast, easy, and professional. He contacted me quickly and made sure I was well taken care of. I’d recommend him. Highly. Very good. Very very good. He contacted me quickly and made sure I was well taken care of. I’d recommend him. Highly. Very good. Very very good. More
by Da_stephenson
Employees Worked With
June 09, 2023
Keisha is a very outstanding! !’ If you need a vehicle please stop by and check her out. She goes above and beyond. My best Angel today!!! Thank you Keisha may Good bless u!!! !’ If you need a vehicle please stop by and check her out. She goes above and beyond. My best Angel today!!! Thank you Keisha may Good bless u!!! More
by Blackpantha71
Employees Worked With
June 09, 2023
Mallory & Ahmad did a wonderful job helping me buy my new car! They already had the car I was interested in ready to test drive when I arrived! They were very kind and made sure we were taken care of! Did a car! They already had the car I was interested in ready to test drive when I arrived! They were very kind and made sure we were taken care of! Did a great job explaining everything. I highly suggest asking for them when you’re ready to buy your next vehicle at Jim Ellis Toyota in McDonough! More
by Reynolds.rhondar
June 09, 2023
Courteous, attentive, thoughtful, on-time, coffee is good thank you The Gmail us dealership is very professional very clean. Bathrooms are clean. Service department is clean. Very good kid keep up. thank you The Gmail us dealership is very professional very clean. Bathrooms are clean. Service department is clean. Very good kid keep up. More
by YLLAR
June 09, 2023
Excellent customer service provided, will definitely consider for next car buy. I have got best interest rates from them. consider for next car buy. I have got best interest rates from them. More
by Say2singh
June 08, 2023
It has improved somewhat but the service department needs to be better. I’ve been a customer since Hank Aaron owned it. He had excellent service. to be better. I’ve been a customer since Hank Aaron owned it. He had excellent service. More
by MERVINEJORDAN
