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Jim Ellis Toyota of McDonough
McDonough, GA
8,698 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,698 reviews
June 08, 2023
Clean facilities, good customer service, and wonderful sales and finance department. Would recommend for any college grads or young individuals looking for a vehicle. sales and finance department. Would recommend for any college grads or young individuals looking for a vehicle. More
by MC
Employees Worked With
June 08, 2023
He is true to his word. Very responsive and has an awesome attitude! Got me out sooner than expected and what he promised! Very responsive and has an awesome attitude! Got me out sooner than expected and what he promised! More
by frankvule2
Verified CustomerEmployees Worked With
June 08, 2023
Toyota has been my go to for cars for the past 15 years, you must be doing something right! Thank you you must be doing something right! Thank you More
by sandrapowell901
Employees Worked With
June 08, 2023
Great customer service and quick in and out of the service center. Friendly staff that helps any way they can. service center. Friendly staff that helps any way they can. More
by doublea2527
June 08, 2023
I received a thorough inspection video by Andre Thelwel, that provided information me about the service he performed and advice about replacing my rear brake pads. My advisor Reid Millikan, was helpful that provided information me about the service he performed and advice about replacing my rear brake pads. My advisor Reid Millikan, was helpful as always. He advised me that it was time to schedule my 120,000 mile tune up. Wonderful experience as always! More
by BXFINA
June 08, 2023
It was an amazing and smooth process, my truck was delivered at my door! Thank you all for the experience delivered at my door! Thank you all for the experience More
by perlav0
June 08, 2023
Jim Ellis dealership and the salesperson are pleasant and professional. Seen to be transparent about their service. professional. Seen to be transparent about their service. More
by Smokey55
June 08, 2023
The use of Smart Path was important to me. It avoided the game playing some dealerships use. It avoided the game playing some dealerships use. More
by D.Bohanon
Employees Worked With
June 07, 2023
Brian was very helpful and a gentleman. He worked with my mother who is now 86 years old and she appreciated all the information she was given. She would definitely recommend Brian to her f He worked with my mother who is now 86 years old and she appreciated all the information she was given. She would definitely recommend Brian to her friends. More
by dbjmtb
Employees Worked With
