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Jim Ellis Toyota of McDonough
McDonough, GA
8,700 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,700 reviews
May 27, 2023
David Washington was awesome. Very knowledgeable and helped me out with my needs in a vehicle. Very knowledgeable and helped me out with my needs in a vehicle. More
by Nette1506
Employees Worked With
May 27, 2023
Answered every concern or question we had. Very friendly and made the experience very personable. Very friendly and made the experience very personable. More
by Ipinvader
Employees Worked With
May 27, 2023
Drove in without an oil change appointment was greeted. I’ll change was done in record time. Great customer service, friendly atmosphere wonderful experience. Thank you Drove in without a oil change appoin I’ll change was done in record time. Great customer service, friendly atmosphere wonderful experience. Thank you Drove in without a oil change appointment was greeted all change was done in record time. Great customer service, friendly atmosphere wonderful experience. Thank you. More
by MRCMUNOZ225
Verified CustomerEmployees Worked With
May 27, 2023
I have not had a negative maintenance experience as far as the vehicle is concerned. My only negative is sometimes the wait time is quite lengthy. I have not had any mechanical issues in three years. as the vehicle is concerned. My only negative is sometimes the wait time is quite lengthy. I have not had any mechanical issues in three years. More
by SMIRNAP
Employees Worked With
May 27, 2023
They was quick to get me the deal done on the truck I wanted, there was no haggle and they went above and beyond to help me through the process. wanted, there was no haggle and they went above and beyond to help me through the process. More
by Jessestephens45
May 27, 2023
Had the pleasure of working with both Carlos Diaz and Jermaine Hill. Both were knowledgeable, courteous and worked above and beyond to make sure that I was taken care of. The customer care was great from Jermaine Hill. Both were knowledgeable, courteous and worked above and beyond to make sure that I was taken care of. The customer care was great from beginning to end. Thank you. More
by Kevinamick43
Employees Worked With
Other Employees :
Jermaine Hill, John Gliem
May 26, 2023
I should’ve asked more direct questions. A phone app is absolutely Not a navigation system. Hudson was very kind and accommodating. But I was adamant about not going over a $500 payment to A phone app is absolutely Not a navigation system. Hudson was very kind and accommodating. But I was adamant about not going over a $500 payment to end up with an over $600 payment was disappointing to say the least. More
by angela.cw.rodriguez
Employees Worked With
May 26, 2023
Everyone treats you like family as soon as you walk in the door. Carlos Diaz is the salesman to ask for. the door. Carlos Diaz is the salesman to ask for. More
by n2chevrolets
May 26, 2023
Hudson Toussaint was very helpful, quick, and understanding. I definitely recommend talking to him if you plan on coming. understanding. I definitely recommend talking to him if you plan on coming. More
by Ja’Niya
Employees Worked With
