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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,699 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,699 reviews

May 20, 2023

Cory and Mallory were amazing! Quick, responsive and thorough. I highly recommend this location for anyone looking for a vehicle More

by erinwicker6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey the manager is fantastic!! Truly made this process a breeze!
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Erinwicker6, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 19, 2023

Jeremaine Hill made it easy for us to buy our Prius. We did multiple test drives and talked through various options. More

by Vignesh.anandan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremaine Hill
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Vignesh.anandan, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 19, 2023

Every time I come they try to charge me for oil change it’s free lifetime More

by CHAVARRIA9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raymond Persaud
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

May 19, 2023

I have been coming to this dealership for eight years now I always had geart service. More

by NICOLECRWFD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Nicolecrwfd! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 19, 2023

Reid was awesome, definitely recommend him as your advisor. Very fast and professional. Had me out of there in 40 & washed my car! More

by Alexis Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Alexis Adams, it sounds like you had a pleasant experience with us! Your low star-rating has us concerned that there was something more we could have done to make your experience better. If this was the case, please reach out to us at (770) 746-9374 at your earliest convenience so we can understand how we can better serve you moving forward. We sincerely value your business and hope to be of service to you again in the future. Take care!

May 19, 2023

Great costumer service Great costumer experience with great coffee and amazing smiles My car runs great More

by deytoncharlie1@yahoo.com
Recommend Dealer
Yes
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Deytoncharlie1@yahoo.com! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 18, 2023

Great service Katie is da bomb and always takes cadence things in a timely fashion More

by Krismr18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Krismr18! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 18, 2023

Service was good and very efficient. Friendly and I was in and out in less than an hour More

by psh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Psh, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

May 18, 2023

The service rep. Did a great job getting my car taken care of. The workers were very cordial and polite. I will continue to use this location. More

by maryberry0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nara Walker
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Maryberry0817! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 18, 2023

Jim Ellis Toyota dealership and Mr. Walker makes things happen!! I look forward to doing business with Mr.Kevin Walker in the future!! More

by Stacy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Stacy! Thanks again for your business! Take care!

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