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Jim Ellis Toyota of McDonough
McDonough, GA
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,624 reviews
May 02, 2023
This was my third car purchase with Jim Ellis McDonough. I purchased a high-demand car from out of state, and they were awesome. I had been working with Carlos Diaz for a year to try to get my hands on I purchased a high-demand car from out of state, and they were awesome. I had been working with Carlos Diaz for a year to try to get my hands on a new hybrid, and it came to fruition in a Highlander Hybrid. Hybrids are TOUGH to get ahold of, especially when you’re being picky. That’s me. I was being picky. Now I have this dream car. Carlos is the sweetest guy, super available and communicative, and I hope to do all my future Toyota purchases through him with Jim Ellis McDonough. More
by Glacia Cronk
May 02, 2023
From start to finish Jamari was awesome! He listened and came through with a vehicle that is well suited to my needs. He kept his word on everything he said he would during the buying proces He listened and came through with a vehicle that is well suited to my needs. He kept his word on everything he said he would during the buying process and also with the trade in of my old vehicle. More
by Chante Nicole
May 02, 2023
Dylan and Leon worked very well together to make sure we got the perfect car. got the perfect car. More
by Serita Claborn
April 30, 2023
Very professional. High level of customer service Clean and orderly Oriented around the customer experience Very impressive placr High level of customer service Clean and orderly Oriented around the customer experience Very impressive placr More
by Allen
April 30, 2023
Jamari Byars was an excellent salesman , extremely helpful and knowledgeable . Made my experience worth it , easy and exciting! Go see Jamari for any of your vehicle needs!! helpful and knowledgeable . Made my experience worth it , easy and exciting! Go see Jamari for any of your vehicle needs!! More
by BRYNAHARRIS
April 30, 2023
Nice people and good service, get in get out really fast, thank you so much thank you so much More
by DONSONHA11
Verified CustomerEmployees Worked With
April 30, 2023
I came here not knowing what I wanted specifically but he found the perfect match to my personality and my style . Overall he was knowledgeable and made it super fun ! found the perfect match to my personality and my style . Overall he was knowledgeable and made it super fun ! More
by BRYNAHARRIS
Employees Worked With
April 30, 2023
Fast service and great customer service. Thanks a lot for all your hard work guys. Thanks a lot for all your hard work guys. More
by JayWheeler
Employees Worked With
Other Employees :
Sales Representative named starting with an "L" helped me
April 30, 2023
Service was quick and efficient. Service manager was very polite and knowledgeable. I was in and out lest than an hour. Service manager was very polite and knowledgeable. I was in and out lest than an hour. More
by rpittman2
Employees Worked With
April 30, 2023
This was not a scheduled appointment. Despite this, I was greeted immediately and ckecked in quickly. My Service Advisor, Oscar Johnson, was cheerful and efficient as always. I was contac Despite this, I was greeted immediately and ckecked in quickly. My Service Advisor, Oscar Johnson, was cheerful and efficient as always. I was contacted as soon as the inspection of my vehicle was complete. The proposed repairs and estimated time of completion were clearly explained. My vehicle was ready sooner than projected. When I picked up my vehicle it was clean. My overall experience was great. That is why I continue to use Toyota of McDonough. More
by TRAT657
Employees Worked With
