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Jim Ellis Toyota of McDonough
McDonough, GA
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,624 reviews
April 29, 2023
I got a beautiful new vehicle and was helped by a great woman by the name of Saarahi. Michael helped me with financing and was very kind as well. I love my new car and all at this Toyota dealership. Job we woman by the name of Saarahi. Michael helped me with financing and was very kind as well. I love my new car and all at this Toyota dealership. Job well done! More
by Alexis
Verified CustomerApril 28, 2023
Starting with opening the door, I was warmly greeted by the receptionist. Alex introduced herself and the rest is history. Alex Johnson was very professional and most knowledgeable about the car I wanted. the receptionist. Alex introduced herself and the rest is history. Alex Johnson was very professional and most knowledgeable about the car I wanted. I'm now driving a brand new RAV 4 with everything I wanted. You can't go wrong with Jim Ellis Toyota in McDonough. More
by Matthews2050@aol.com
Employees Worked With
Alex Johnson
April 28, 2023
My salesperson, Neil Williams, provided me with an excellent service for buying a new car. He is one of the most approachable and honest salespersons I ever met. excellent service for buying a new car. He is one of the most approachable and honest salespersons I ever met. More
by DK
Employees Worked With
April 28, 2023
I was pleased with the service and the attention and guide from my sales rep Neil. He made everything effortless and most of all there was no haggling. guide from my sales rep Neil. He made everything effortless and most of all there was no haggling. More
by Fletch
April 28, 2023
It a great place to have your car service and the staff is friendly and knowledge a bout your vehicle. is friendly and knowledge a bout your vehicle. More
by fagriffin
April 28, 2023
Top Notch both Reid Millikan and David Ray. Mr. Ray has always been excellent rep Mr. Ray has always been excellent rep More
by LAORRIN
April 27, 2023
Amazing customer service. Above and beyond. Leon provided amazing customer service and went above and beyond in every sense. Above and beyond. Leon provided amazing customer service and went above and beyond in every sense. More
by sargentdcourtney@gmail.com
Employees Worked With
Leon
April 26, 2023
Great customer service ,very professional. I will recommend this dealership to all my family and friends. I will recommend this dealership to all my family and friends. More
by louwcain
