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Jim Ellis Toyota of McDonough
McDonough, GA
8,651 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,651 reviews
May 04, 2023
Jim Ellis service center is always friendly and helpful. Their waiting area is comfortable and well-appointed. Their waiting area is comfortable and well-appointed. More
by Glacia Cronk
Verified CustomerEmployees Worked With
May 03, 2023
Very nice professional people at the dealership who are attentive and business oriented. The dealership is not only down to business but they also offer excellent incentives by offering free lifetime oil c attentive and business oriented. The dealership is not only down to business but they also offer excellent incentives by offering free lifetime oil changes along with the power train warranty and no junk fees ( doc fees) keep up the good work!!! More
by kingfish5150
May 03, 2023
Jim Ellis Toyota in McDonough provides professional, courteous, quality service. I was pleased with my service and Victoria Steinetz was incredibly helpful in explaining the process to us. Thank you. courteous, quality service. I was pleased with my service and Victoria Steinetz was incredibly helpful in explaining the process to us. Thank you. More
by Daphne
Employees Worked With
Victoria Steinetz
May 03, 2023
Great Service. They are fast and dependable and they keep you well informed and what is going on with your vehicle. I even got a print out of what was done and as w They are fast and dependable and they keep you well informed and what is going on with your vehicle. I even got a print out of what was done and as well as how the different parts on my car were holding up. More
by ekjmmjj46
May 03, 2023
Welcoming service , I explained what type of car I was looking for and the price I as willing to pay and the salesman was VERY helpful and worked with my numbers so I’m super excited this was my first onc looking for and the price I as willing to pay and the salesman was VERY helpful and worked with my numbers so I’m super excited this was my first once into buying another car. More
by drenaolds
Employees Worked With
May 03, 2023
David Washington was very generous, honest and helpful . Service was welcoming and also very professional Service was welcoming and also very professional More
by rodriguezkaon
Employees Worked With
May 02, 2023
Dylan and Leon worked very well together to make sure we got the perfect car. got the perfect car. More
by Serita Claborn
May 02, 2023
This was my third car purchase with Jim Ellis McDonough. I purchased a high-demand car from out of state, and they were awesome. I had been working with Carlos Diaz for a year to try to get my hands on I purchased a high-demand car from out of state, and they were awesome. I had been working with Carlos Diaz for a year to try to get my hands on a new hybrid, and it came to fruition in a Highlander Hybrid. Hybrids are TOUGH to get ahold of, especially when you’re being picky. That’s me. I was being picky. Now I have this dream car. Carlos is the sweetest guy, super available and communicative, and I hope to do all my future Toyota purchases through him with Jim Ellis McDonough. More
by Glacia Cronk
May 02, 2023
From start to finish Jamari was awesome! He listened and came through with a vehicle that is well suited to my needs. He kept his word on everything he said he would during the buying proces He listened and came through with a vehicle that is well suited to my needs. He kept his word on everything he said he would during the buying process and also with the trade in of my old vehicle. More
by Chante Nicole
May 02, 2023
I had an AMAZING experience yesterday working with Sara Ruiz. She was personable, knowledgable, and efficient. She made me feel comfortable and secure from the moment I walked in. Sara showed me vehicles t Ruiz. She was personable, knowledgable, and efficient. She made me feel comfortable and secure from the moment I walked in. Sara showed me vehicles that I was interested in and listened to what my needs were. She was also very considerate of my time. I am so grateful for her patience and expertise. I purchased a new vehicle yesterday and I couldn't be happier. She knows her stuff! I also worked with Kenneth from finance and he was amazing as well. Very thorough and considerate. More
by Stephanie O
Employees Worked With
Kenneth from Finance 5 stars as well , Saarahi Ruiz
