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Jim Ellis Toyota of McDonough
McDonough, GA
8,732 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,732 reviews
May 23, 2023
Friendly advisors and quality work on my car. Clean facilities as well. There was once I felt somewhat cheated and hustled out of my money but I left that advisor and moved on to someone else. Ov Clean facilities as well. There was once I felt somewhat cheated and hustled out of my money but I left that advisor and moved on to someone else. Overall, this is the only dealership I’ve been going to since 2016/2017. More
by Tamikav
Verified CustomerEmployees Worked With
Katie Kerce
May 23, 2023
clean, collective, & cool environment. they accommodate the guests very well & make sure they are well please with the service given they accommodate the guests very well & make sure they are well please with the service given More
by hillbutler
Employees Worked With
May 23, 2023
Mallory & Ahmad are the best duo! They are very welcoming and make you feel at home. I definitely recommend both of them for your car buying needs! They are very welcoming and make you feel at home. I definitely recommend both of them for your car buying needs! More
by Mrmarquis2312
May 23, 2023
Very informative, very professional, bent over backwards to help. Answered all questions. Excellent, courtesy staff to help. Answered all questions. Excellent, courtesy staff More
by gtlanier
May 22, 2023
David Washington and Leon Poole did a amazing Job. Thwy explained everything to me thoroughly Thwy explained everything to me thoroughly More
by ernestgrier003
May 22, 2023
Everyone should ask for David Washington when purchasing a car at Toyota Mcdonough. He give great customer service and really takes the time to work with you. a car at Toyota Mcdonough. He give great customer service and really takes the time to work with you. More
by gotellcourtni
Employees Worked With
May 22, 2023
David Washington and Leon Poole are great salesmen. The entire experience was quick and easy The entire experience was quick and easy More
by Grier
Employees Worked With
May 21, 2023
Hudson was the best during my car buying process! He was very attentive and patient He was very attentive and patient More
by Shelby_nettey
May 20, 2023
Good Customer Service but repairs are too expensive. Efficient service. Friendly , Reliable, but very costly. Efficient service. Friendly , Reliable, but very costly. More
by LOUISE.B.NIXON
May 20, 2023
Everyone was very nice, service was quick and I really liked the video of the services that was performed liked the video of the services that was performed More
by RODEN1941
