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Jim Ellis Toyota of McDonough

McDonough, GA

4.7
8,037 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,037 reviews

December 29, 2022

BEST EXPERIENCE EVER! !!!! MALCOM is such an awesome person, his bubbly and charming personality is just fantastic, if you want to get top of the the line service ask for More

by lataviajean60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth in finance, Malcolm Redd
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Lataviajean60, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 29, 2022

It was a great experience, I bought car sight unseen and it was how they described it. I was in and out with new car in no time. More

by cwbruce23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Cwbruce23, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 28, 2022

MALLORY is the BOMB! !!! She is the best sales associate i’ve ever had. 10/10 would highly recommend. Shoutout to Malcolm for his amazing hosting skills!! #teamworkmakesth More

by epochal_moo.0p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Redd
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Epochal_moo.0p, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 28, 2022

The service rep Katie was excellent and helpful throughout the entire experience. I would definitely recommend her to anybody I know that goes into the service shop. More

by ctrace000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie kerce
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Ctrace000! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 28, 2022

Mr.Ahmad was very helpful in helping me trade in my current vehicle for a 2023 camry. I have been wanting a camry for about 2 years and because of him I was able to walk away with my dream car at a gre More

by vaughnsierra3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Vaughnsierra3, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 28, 2022

Jeremaine Hill was fun and helpful. Great experience! We have a new toyota camry for the family. More

by Duustuff84
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Duustuff84, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

December 28, 2022

Great customer service and people. The best place to get the car. They take good care of their client very well More

by lee_arrivas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Lee_arrivas! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

December 28, 2022

Really fast work and great customer service. Will be back soon for next service treatment. More

by JAWGAPEECH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Jawgapeech11! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

December 27, 2022

Great dealership and people. They keep me informed and updated on repairs. Got my car back when promised More

by BERNIE1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Bernie1961, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

December 27, 2022

I had a great experience here. Keisha Stubbs was very helpful at the dealership today. More

by Blucai7
Recommend Dealer
Yes
Employees Worked With
Keisha Stubbs
Jan 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Blucai7! Thanks again for your business! Take care!

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