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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,657 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,657 reviews

April 27, 2023

Amazing customer service. Above and beyond. Leon provided amazing customer service and went above and beyond in every sense. More

by sargentdcourtney@gmail.com
Recommend Dealer
Yes
Employees Worked With
Leon
May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Thank you for sharing your experience with us, Sargentdcourtney@gmail.com! Thanks again for your business! Take care!

April 26, 2023

Great customer service ,very professional. I will recommend this dealership to all my family and friends. More

by louwcain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Louwcain, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 26, 2023

Excellent My experience with the dealership was excellent. Service was quick and everyone was friendly. More

by mcnutt_katherine@yahoo.com
Recommend Dealer
Yes
May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Mcnutt_katherine@yahoo.com! Thanks again for your business! Take care!

April 25, 2023

Great took his time to not only listen to what I was looking for but also able to take the information and offer a vehicle I didn’t even know they had in the lot. Made the process genuine and relaxed. T More

by Doug
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Doug! Thanks again for your business! Take care!

April 25, 2023

There is nothing I have to say about this dealership but maybe next time I go More

by DrkHadou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Drkhadou, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 25, 2023

Dealership was organized, I was a little over looked at check in but Raymond saved the day, checked me in, very professional and he really cared, provided me the courtesy van service to drop me back to wor More

by ??
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, ??! Thanks again for your business! Take care!

April 25, 2023

My service advisor made the experience easy. She was excellent and very informative, and knowledgeable. I would refer family and friends to this dealer based on the excellent service from my se More

by Kbtroutman012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Kbtroutman012, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 25, 2023

The customer service at this location was great! I always appreciate the service at Jim Ellis. More

by Nesacake
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichelle Hicks
May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Nesacake, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

April 24, 2023

very patient and accommodating with what i was there for would recommend him to others More

by mirgrif44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Mirgrif44, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 23, 2023

Customer Service Associate was very polite and courteous. The waiting area and bathroom was cleaned. Thank you Oscar More

by manisewaren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Manisewaren! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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