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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,698 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,698 reviews

May 05, 2023

Jamari Byars worked with me to find a car. I came in to Jim Ellis with a list of cars off their website to look at. Jamari test drove them all with me before I decided I didn’t like anything I More

by Hxrdlysierra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeromy Jones
May 12, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Hxrdlysierra! Thanks again for your business! Take care!

May 05, 2023

King went out of his way to make it a pleasant experience will recommend him to others More

by akc100
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Jim Ellis Toyota of McDonough responded

Akc100, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 05, 2023

Carlos Diaz was super helpful on letting us know all that we needed to about our new vehicle and we excited that he made it happen More

by toyodrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mason, John Gliem, David Ray
May 12, 2023 -

Jim Ellis Toyota of McDonough responded

Toyodrew, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 04, 2023

Great place to buy a car Great people Great service 👍 the salesman was very nice More

by LUCIUSRUBENS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

Jim Ellis Toyota has given me the best experience when purchasing a vehicle. Very easy and they let the cars sell themselves. I worked with very nice people, whose professionalism and hospitality made the More

by daquillepeppers
Recommend Dealer
Yes
Employees Worked With
I worked with Lacy, Neil and Luis.
May 08, 2023 -

Jim Ellis Toyota of McDonough responded

Daquillepeppers, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

May 04, 2023

David Washington was really awesome and helpful. He was a motivated seller and assisted us through the whole process. This is so far the best car shopping experience for us. Minimal wait time and pa More

by heartkey107
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Jim Ellis Toyota of McDonough responded

Heartkey107, thank you for your kind words and congratulations on your new vehicle! Thanks again for the positive feedback, and we hope that you have a great day!

May 04, 2023

David Washington was very straightforward, honest, and helpful especially on short notice. Definitely recommend him to others. More

by r.w.justice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Jim Ellis Toyota of McDonough responded

R.w.justice, your positive review means a lot to us and we’re happy we could help you! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

May 04, 2023

Jim Ellis service center is always friendly and helpful. Their waiting area is comfortable and well-appointed. More

by Glacia Cronk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Jim Ellis Toyota of McDonough responded

Glacia Cronk, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 03, 2023

Jim Ellis Toyota in McDonough provides professional, courteous, quality service. I was pleased with my service and Victoria Steinetz was incredibly helpful in explaining the process to us. Thank you. More

by Daphne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Steinetz
May 08, 2023 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Daphne! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

May 03, 2023

Great Service. They are fast and dependable and they keep you well informed and what is going on with your vehicle. I even got a print out of what was done and as w More

by ekjmmjj46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023 -

Jim Ellis Toyota of McDonough responded

Ekjmmjj46, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

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