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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,624 reviews

April 17, 2023

Very pleased with timely service. Reid was very helpful and and took time to answer questions and explain options. More

by MCCLUNGAA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Mcclungaa, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

April 17, 2023

My service was done before estimated pickup and Victoria was very nice/helpful. The bathroom and waiting area was clean. More

by Ajlane7451
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Ajlane7451, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 17, 2023

Everybody Was great an very helpful, the process was fast i had a wonderful experience More

by MR.CITYLITES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Bristol
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan Crawford, JD Barksdale
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Mr.citylites, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 16, 2023

Keisha and Michael was great to work with! I would recommend Jim Ellis Toyota to anyone interested in a new vehicle. More

by Annie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha Stubbs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Annie, thank you for your kind words and congratulations on your new vehicle! Thanks again for your business! Take care!

April 16, 2023

Good customer service and communication about things getting done to car. Car service time has been better last two times I came in to get service done. More

by Anntt3148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure service writer name but he was good and helpful
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Anntt3148, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

April 16, 2023

Everything was great good service I 🙌 thank you I received good service is good 👍 🙏 I More

by kareliamld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo Hernandez
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Kareliamld, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 16, 2023

Great getting me in and out and offering things that need to get fixed on More

by One_drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Barahona
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Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 16, 2023

Excellent customer service! Went above and beyond! Great car buying experience. Jamari was excellent at his job. More

by karen_lorraine_jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Karen_lorraine_jones! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

April 16, 2023

Took my car to get fixed and Gave me a loaner, can't complain about that More

by ehrenberg7782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Ehrenberg7782, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

April 15, 2023

Easy to work with and kept in touch the whole way through my purchase even though I was making the purchase from Wyoming! More

by SANDY.FEYHL
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamari Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2023 -

Jim Ellis Toyota of McDonough responded

Sandy.feyhl, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

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