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Jim Ellis Toyota of McDonough
McDonough, GA
8,624 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,624 reviews
April 14, 2023
Carlos was great. Highly recommended! I’ll be back in the future. Best experience I have had at a dealership. Highly recommended! I’ll be back in the future. Best experience I have had at a dealership. More
by Chris Carbo
Employees Worked With
Verified CustomerApril 14, 2023
Reed's customer service is amazing ! Oil change went quick and easy ! Love McDonoughs dealership because of REED !! Thank You REED ! Oil change went quick and easy ! Love McDonoughs dealership because of REED !! Thank You REED ! More
by SADIESSNICOLE@GMAIL.COM
Employees Worked With
REED
April 14, 2023
Service Technicians are always friendly and greet you pretty quickly but appointment times are never honored. You still have to wait, sometimes even as long as 2hours pretty quickly but appointment times are never honored. You still have to wait, sometimes even as long as 2hours More
by zaniyah1980
Employees Worked With
April 14, 2023
I LOVE THE CUSTOMER SERVICE and the attentiveness of the service representative. The waiting area is always clean and the hospitality is always top notch! service representative. The waiting area is always clean and the hospitality is always top notch! More
by edbassman
April 14, 2023
Called all over Georgia and parts of north Florida and best prices were at Jim Ellis Toyota. Lacy Rubin and my salesman Jermaine Hill were wonderful getting us through the buying process. best prices were at Jim Ellis Toyota. Lacy Rubin and my salesman Jermaine Hill were wonderful getting us through the buying process. More
by Dcardali15
Employees Worked With
Jermaine Hill
April 14, 2023
The dealership has approachable personnel that works there. The setup is nice for families and long waits. there. The setup is nice for families and long waits. More
by CSIMMONS.317
April 13, 2023
Very professional people and very helpful and considerate of the customers time. Easy to do business with. of the customers time. Easy to do business with. More
by kylegreer871
Employees Worked With
