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Jim Ellis Toyota of McDonough
McDonough, GA
8,629 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,629 reviews
March 29, 2023
Fantastic job. They got me in quickly and gave multiple updates throughout the entire time they had my vehicle. They got me in quickly and gave multiple updates throughout the entire time they had my vehicle. More
by KM
Verified CustomerEmployees Worked With
March 29, 2023
Raymond Persaud was brief but detailed in explaining services and recommendations. He also wen t above & beyond and insuring I had the correct cords prior to leaving my service services and recommendations. He also wen t above & beyond and insuring I had the correct cords prior to leaving my service More
by Ken Mallory
Employees Worked With
March 29, 2023
Clean and professional. Friendly staff. I do not drink coffee, but the coffee bar is a great idea. Friendly staff. I do not drink coffee, but the coffee bar is a great idea. More
by YRGHPC1
March 29, 2023
Always excellent service here ! Katie Kerce is such a credit to her employer. Kind, courteous and professional. She displays a boundless energy for helping people, and a passion for Katie Kerce is such a credit to her employer. Kind, courteous and professional. She displays a boundless energy for helping people, and a passion for getting every detail right ! AAA+++. More
by Optimus Maximus
Employees Worked With
Katie Kerce
March 29, 2023
Brought the car there and every service there since 2015 got great service each time got great service each time More
by YVONNEM754
Employees Worked With
March 29, 2023
Service was great, the store was very clean. Straight forward information about everything, they tried their best get the deal closed. There listened to my concerns and then addressed the issue Straight forward information about everything, they tried their best get the deal closed. There listened to my concerns and then addressed the issues I had. Carlos Diaz was great to work with. Carlos was Extremely efficient at his job, not wasting time seating thinking of what to do next. He knew all the next and right steps. More
by buch7444
Employees Worked With
March 29, 2023
I have coming to this dealership for more than 5 years and they are always precise in their findings of my vehicle. They give you estimates, prices and offer discounts when possible to their customers. and they are always precise in their findings of my vehicle. They give you estimates, prices and offer discounts when possible to their customers. The amount of care they gave me is undescribable. More
by Kathy.Barber2013
Employees Worked With
Other Employees :
William Mason, John Gliem, David Ray
March 29, 2023
Leon was THE BEST,Very helpful and wouldn't quit until I got my car...Thank You so much got my car...Thank You so much More
by Erica
Employees Worked With
March 28, 2023
My experience from start to finish was very pleasant. I didn’t feel hassled and felt very comfortable expressing what I wanted and my concerns. Overall I feel very excited about my purchase and very sati I didn’t feel hassled and felt very comfortable expressing what I wanted and my concerns. Overall I feel very excited about my purchase and very satisfied with Neil and his team. More
by J.Tookes
March 28, 2023
Ms.Bristol was an excellent saleswoman she explained everything without hesitation and showed great concern . everything without hesitation and showed great concern . More
by iownthekitchen0
Employees Worked With
