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Jim Ellis Toyota of McDonough
McDonough, GA
8,629 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,629 reviews
March 23, 2023
Always a great experience at Jim Ellis Toyota. . No long wait and great customer service from start to finish . No long wait and great customer service from start to finish More
by TONYAJENKINS94
Verified Customer
March 23, 2023
David was the greatest of all time! ! Best salesman very thorough. Go see David now. ! Best salesman very thorough. Go see David now. More
by Jenn404us
Employees Worked With
March 23, 2023
David Washington Was Amazing, Very Detailed And Determined. Also He Was Very Patient And Helpful And We Are Grateful For His Help. Determined. Also He Was Very Patient And Helpful And We Are Grateful For His Help. More
by Tatyana Diggs
Employees Worked With
March 23, 2023
It was very clean and the personal, they were pilot. we were never left unattended. we were never left unattended. More
by MAWMAW1833
March 22, 2023
Jim Ellis Toyota of McDonough does an excellent job of taking care of the 2021 Camry that I purchased from them. taking care of the 2021 Camry that I purchased from them. More
by msmolly4gzus
Employees Worked With
March 22, 2023
Quick check-in process. Service was completed during alloyed appointment time. Service advisor did not fully explain pricing for extra work needed. Service was completed during alloyed appointment time. Service advisor did not fully explain pricing for extra work needed. More
by STEPHENS5019
Employees Worked With
Unknown female
March 22, 2023
Dylan Kersey has been THE BEST car dealer I've had the pleasure to work with. His knowledge of the vehicles and services offered is next level! He was very nice and helped put me in the perfect car for my pleasure to work with. His knowledge of the vehicles and services offered is next level! He was very nice and helped put me in the perfect car for my needs. Even after my purchase, he's had no qualms about answering any questions I've had or sending me in the correct direction to find my answer. Shopping with Dylan Kersey at Jim Ellis Toyota is one of the best decisions I've made in recent years. THANK YOU DYLAN! More
by zak l
Employees Worked With
March 22, 2023
Dylan helped set a goal for what im looking for in a car and how much it woukd be. Simplififed the process. Highly recommend dylan kersey. and how much it woukd be. Simplififed the process. Highly recommend dylan kersey. More
by jonjonleduc01
Employees Worked With
March 22, 2023
Excellent and quick service was provided at this location. Although I did not purchase my car here, I appreciated them proving my complimentary maintenance. location. Although I did not purchase my car here, I appreciated them proving my complimentary maintenance. More
by bobbi_ford50
March 22, 2023
King Davis was great! He was kind and very helpful. He did everything in his power to make sure that I left happy. I’d give him 21 stars if I could! He was kind and very helpful. He did everything in his power to make sure that I left happy. I’d give him 21 stars if I could! More
by kendra_fortson
