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Jim Ellis Toyota of McDonough
McDonough, GA
8,633 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,633 reviews
Verified Customer
March 19, 2023
They didn’t reset my oil light and my truck I have a vibration since my tires was rotated. I call service and they said the vibration is not from the rotation. The customer service wasn’t helpful at all vibration since my tires was rotated. I call service and they said the vibration is not from the rotation. The customer service wasn’t helpful at all. More
by Tscott_124
Employees Worked With
March 19, 2023
Good customer service went out there way to make sure I was taking care I thank my sell’s person who got me a ride to the njs while I had to Waite for my car the whole experience was great that u for every was taking care I thank my sell’s person who got me a ride to the njs while I had to Waite for my car the whole experience was great that u for every thing More
by PSYLVESTER53
Employees Worked With
I don’t remember any of these people
March 19, 2023
I had great customer service when I brought my car in for a oil change and tire rotation. The gentleman was very courteous a oil change and tire rotation. The gentleman was very courteous More
by AUDREYLYNTAYLOR412
Employees Worked With
March 19, 2023
Great experience, excellent service, Czek and Mallory Roberts were great to talk to, they were very knowledgeable. Roberts were great to talk to, they were very knowledgeable. More
by Rgs929
March 18, 2023
David Washington was very professional an nows his job very well. This is my second car from him very well. This is my second car from him More
by RGROSS903
Employees Worked With
March 18, 2023
David Washington is great. He is very knowledgeable. He know is job inside and out. He has a great personality.. He made this process very easy. He is very knowledgeable. He know is job inside and out. He has a great personality.. He made this process very easy. More
by tiffanyphelps76
Employees Worked With
March 18, 2023
The guys helping me was very helpful and knowledgeable. They make the wait a positive one with the free beverages. They make the wait a positive one with the free beverages. More
by liwueze
Employees Worked With
