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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.8
8,669 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,669 reviews

November 24, 2022

Customer service was very nice. Nice people.thank you for good service. I'm happy. More

by Yemane1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Yemane1010! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 24, 2022

Great service department that works fast and efficient and gets it right the first time. Have never had to return to have a problem redone. More

by EJCLEPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 24, 2022

Staff is super friendly and they do everything they can to not only get you in ans out fast but also keep you posted on the progress being made on your vehicle. More

by BISHCHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adel Ismail
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Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Bishchr, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 24, 2022

Oscar is very professional and always goes the extra mile,Hence I make all my service appointments with him. More

by PENNINGTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Persaud
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Pennington0, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 23, 2022

Customer service was very good. Kenny was friendly and would let me know what was being done More

by SHERRILLE.FAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny rate a 5
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Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

That's great to hear, Sherrill.fas! Customer service is one of our top priorities and we're glad to hear you received such excellent service! Thanks again for your business! Take care!

November 23, 2022

My service was completed and I was updated on what other services are required. Great service department. More

by ROSSD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Rossd0, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 23, 2022

Good customer service and timely appointment. The experience was very nice and I was pleased. More

by Jeanninereynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot remember name
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Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Jeanninereynolds, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 23, 2022

I have a excellent experience. The person that help me was very nice I would like for him In the future . More

by BDORTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Bdortch, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 23, 2022

I requested for the technician to address a specific matter, however the issue was not addressed. More

by tmscott108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Toyota of McDonough for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

November 23, 2022

One of the best experiences ever buying a vehicle at a dealership. The salesman was knowledgeable and easy to deal with and very helpful and kept us informed during the whole process !!! More

by bjackson9213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Kersey
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Nov 28, 2022 -

Jim Ellis Toyota of McDonough responded

Bjackson9213, thank you for your kind words and congratulations on your new vehicle! Please let us know if there is ever anything else we can do for you! Safe travels!

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