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Jim Ellis Toyota of McDonough
McDonough, GA
8,701 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,701 reviews
December 04, 2022
No waiting in the Service bay. Service adviser and Mechanic explained issues concerning my vehicle clearly. Service adviser and Mechanic explained issues concerning my vehicle clearly. More
by CDAVIS154
Verified CustomerEmployees Worked With
December 03, 2022
Jamari Byars was awesome. He was very Professional and wanted to do things by the book and honestly. I would send friends and family to purchase a vehicle from him. Thank you He was very Professional and wanted to do things by the book and honestly. I would send friends and family to purchase a vehicle from him. Thank you James and Marion Presley More
by jtpcare6
Employees Worked With
December 02, 2022
GREAT SERVICE and fast was in and out. will come back again for services next time. will come back again for services next time. More
by ROSEMARY_WARD
Employees Worked With
December 01, 2022
I had a 7 o’clock appointment on Tuesday pull up at 7 o’clock there was no lights on in the service center 7:15 the guy came out and blew the service center with the blower 7:35 he open up the door – 35 o’clock there was no lights on in the service center 7:15 the guy came out and blew the service center with the blower 7:35 he open up the door – 35 minutes of waiting for nothing More
by willgold68
Employees Worked With
December 01, 2022
I’m always treated well when I bring my car in for service at Jim Ellis Toyota. service at Jim Ellis Toyota. More
by darrenstormes
Employees Worked With
December 01, 2022
Our salesman was Awesome Errol McKnight was wonderful. He went out of his way to help me get the best deal. I would recommend him to anyone who needs a car he will take care of your needs. He is very know He went out of his way to help me get the best deal. I would recommend him to anyone who needs a car he will take care of your needs. He is very knowledgeable kind and respectful. My wife and I were very pleased with his help. I would be glad to recommend him to anyone needing a vehicle. More
by jhncross
Employees Worked With
Errol McKnight in sales
November 30, 2022
Great customer service and attention. Mr. Carlos Diaz took care of us and was very nice and patient, for us as hispanic was more than nice to know that they service our community in the b Mr. Carlos Diaz took care of us and was very nice and patient, for us as hispanic was more than nice to know that they service our community in the best customer service, Mr. Diaz was the best, we felt welcomed and he make sure we where been taking care of even after we move to the Financial department. We glad we did the right choice to chose Jim Ellis. More
by Camila Galvan
