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Jim Ellis Toyota of McDonough

McDonough, GA

4.8
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 8,665 reviews

November 03, 2022

Great customer service and the advisor keeps you posted on what’s going on with your car! More

by Librasluv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to read such wonderful comments about your recent experience with us, Librasluv! We hope to see you soon!

November 03, 2022

David Washington was very knowledgeable about the vehicles that caught my eye. He has a welcoming demeanor and made the process as super smooth as he possibly could. More

by Ebony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

Ebony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

November 03, 2022

I felt like Javon was one of my kids. He was awesome, and made the sale so easy for us. More

by andydebbibarr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelvin Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

Andydebbibarr, your positive review means a lot to us and we’re happy we could help you! Thanks again for the positive feedback, and we hope that you have a great day!

November 03, 2022

My experience was wonderful here at Jim Ellis! This is my second vehicle I have purchased from them and everyone is always so helpful More

by K.dbailey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, K.dbailey! If you have any further questions, please give us a call. We're always happy to help!

November 02, 2022

Performed the needed service quickly and with no issues. The service rep was nice and concerned. More

by CRSSGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

It is great to hear that everything was completed quickly and to your satisfaction! Thanks again for your business! Take care!

November 02, 2022

This was an Excellent Service, professional and courteous staff. Highly recommend this company for all of your servicing needs More

by shashondalyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

Shashondalyn, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 02, 2022

Reid and Raymond do a great job for me & my wife. I appreciate their help. More

by DFRYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victoria S.
Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

Dfrys, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 02, 2022

Brought my car to be checked the light was on the dAsh broad to be checked. I was in about 20 minutes I was ready to go. Thanks Jim Ellis. More

by MILDERRICO12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot their names., William Mason
Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

Milderrico12, your positive review means a lot to us and we’re happy we could help you! Thank you so much for choosing Jim Ellis Toyota of McDonough as your first choice for service!

November 02, 2022

Oscar was a true gentleman, very courteous and went over w h at was asked of him. Great to work with. More

by johnlerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Millikan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

Johnlerner, your positive review means a lot to us and we’re happy we could help you! Thanks again for your business! Take care!

November 02, 2022

Had a new car I was interested in plus a great sales consultant, Dylan Kersey More

by jackbjj2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Kersey; Willie Payne
Nov 06, 2022 -

Jim Ellis Toyota of McDonough responded

Your comments keep us motivated and working hard for all our guests, Jackbjj2! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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