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Jim Ellis Toyota of McDonough
McDonough, GA
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,665 reviews
October 26, 2022
Carlos was more than helpful with our purchase of a 2022 Toyota Tacoma. We found the right truck for me and couldn't be happier with the results of our sale. Toyota Tacoma. We found the right truck for me and couldn't be happier with the results of our sale. More
by tcbisthewaytobe
Employees Worked With
October 26, 2022
Very knowledgeable, professional, and comfortable. Where is very rewarding to visit your place of business Job well done very approachable It’s a pleasure my pleasure. Where is very rewarding to visit your place of business Job well done very approachable It’s a pleasure my pleasure. More
by JBROOK554
Verified CustomerEmployees Worked With
Other Employees :
William Mason, John Gliem, David Ray
October 25, 2022
Raymond is awesome and a pleasure to work with. He's the best. Thanks for having him. He's the best. Thanks for having him. More
by mickey15
Employees Worked With
October 25, 2022
I've been coming to this location for almost 3 years. They know me. They take care of me. I trust them. I'm a satisfied customer!! They know me. They take care of me. I trust them. I'm a satisfied customer!! More
by toya52088
October 25, 2022
I take my care there because I want the best possible service and the service people are very nice service and the service people are very nice More
by Sassy
October 25, 2022
I loved my experience from start to finish! It was my first visit to this location. I went to the Morrow location for many years and I had become very disappointed in the decline in customer se It was my first visit to this location. I went to the Morrow location for many years and I had become very disappointed in the decline in customer service recently. My friend Sherese Floyd suggested that I try this location and ask for Reid. He was absolutely amazing! He explained everything to me and honestly told me what he recommended and what could wait for another service time!! He was very patient and the customer service from everyone was top notch!!! I will be visiting the Jim Rllis location from now on!!! More
by pauletteteacher
Employees Worked With
October 25, 2022
Amazing and quick service! Went in for a tire rotation and was out in about 45 minutes! Went in for a tire rotation and was out in about 45 minutes! More
by Tiarajones01
October 25, 2022
My advisor was great and was spot on with the estimate of my wait time. my wait time. More
by JAKARIMA
October 25, 2022
Jim Ellis is a great dealership and has great service advisors. I realize that they get busy during appointments but that’s my only concern. advisors. I realize that they get busy during appointments but that’s my only concern. More
by dexcw
