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Jim Ellis Toyota of McDonough
McDonough, GA
8,665 Reviews
Jim Ellis Toyota of McDonough, acquired by the Jim Ellis Automotive Group in 2019, is a full-service dealership offering new and certified pre-owned Toyota vehicles. Each new Toyota purchase includes a lifetime of benefits tailored to enhance the ownership experience. The dealership has earned accolades such as the 2025 Cars.com Consumer Satisfaction Award and the 2024 Reputation.com 800 Award, reflecting its commitment to excellent customer satisfaction. Jim Ellis Automotive Group is a family-owned and operated business made up of 21 dealerships, 17 brands, a collision center and a stand-alone service center. Visit Jim Ellis Toyota of McDonough at 144 Highway 81 W, McDonough, GA 30253 or online at JimEllisToyotaofMcDonough.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
By Type
Showing 8,665 reviews
Verified Customer
October 15, 2022
My first experience with Toyota service was fantastic. My service advisor completed in-take quickly and had us on our way. The service was completed much faster than any other garage I’ve used. They have My service advisor completed in-take quickly and had us on our way. The service was completed much faster than any other garage I’ve used. They have an immaculate waiting room, too. More
by mike.cropper
Employees Worked With
Kenny Brewton
October 15, 2022
Good service, friendly staff and easy people to work with. The dealership for many years. with. The dealership for many years. More
by c.d2218
October 15, 2022
The entire car buying process from start to finish here is phenomenal! Jamari especially made sure that when I called, he answered. Every problem was solved, every hurdle was jumped, and I upgraded from my is phenomenal! Jamari especially made sure that when I called, he answered. Every problem was solved, every hurdle was jumped, and I upgraded from my current 08 car to a brand new 23 Camry. Highly recommend! —Andrew J. More
by ajackson5632
October 14, 2022
DO NOT PURCHASE THE DENT REPAIR WARRANTY. THEY DO NOT TELL YOU THAT IT ONLY COVERS DENTS THE ARE PAINTLESS REPAIRS AND THE SIZE OF CREDIT CARD. $1500. DOWN THE DRAIN THEY DO NOT TELL YOU THAT IT ONLY COVERS DENTS THE ARE PAINTLESS REPAIRS AND THE SIZE OF CREDIT CARD. $1500. DOWN THE DRAIN More
by Mhendricks1125
Employees Worked With
William Mason
October 14, 2022
Most the time quick, efficient & explain everything in detail. Love the great customer service and the bonus of coffee, water and snacks while you wait. detail. Love the great customer service and the bonus of coffee, water and snacks while you wait. More
by Mrstlewis
October 13, 2022
This was my first time buying a car and Carlos made it a very easy process for me. I really appreciate his assistance, he was very helpful and informative the entire time. Made this feel like a very secure very easy process for me. I really appreciate his assistance, he was very helpful and informative the entire time. Made this feel like a very secure car buying experience. Thank you Jim Ellis Toyota and Carlos! More
by ED
Employees Worked With
